Senior Product Analyst

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim) while often overlooked is the foundation of the entire industry. Its currently highly manual involving phone calls faxes and gut instinct costing tens of billions of dollars a year. We can do better.

At Assured we provide large insurers with the software solutions they need to win in a modern technology-driven world. From self-service claim-filing software to backend fraud detection were the engine that powers claims processing for some of the largest insurers in the world.

The challenges we face are deep and diverse from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments life at Assured is dynamic collaborative and rewarding.

As a Senior Product Analyst youll turn product data into insights that define how we measure and evaluate our expanding AI and agent-powered capabilities telling Product and Engineering not just what happened but what to do next.

How do we measure the success of AI-powered experiences Help define the metrics and evaluation frameworks that tell us whether our agentic capabilities are delivering meaningful value to customers.

Which product changes actually create value for our customers Design and analyze experiments that help Product teams separate signal from noise and make confident roadmap decisions.

How do we know if our products are healthy Build the dashboards and reporting Product and Engineering leaders rely on to understand feature adoption product performance and where customers get stuck.

Which customer behaviors predict long-term success Identify the signals that separate highly engaged customers from those at risk of dropping off and help teams act on those insights.

Where are users struggling and what should we do about it Analyze behavioral data cohorts and usage patterns to uncover friction points identify opportunities and help shape a better customer experience.

What should we build next Partner with Product Managers and Engineers to answer high-impact business questions evaluate tradeoffs and use data to guide investment decisions.

What should we measure that we arent measuring today Partner with Product and Engineering to improve instrumentation define meaningful metrics and ensure were capturing the data needed to make better decisions.

Create confidence in product decisions by designing analyzing and communicating experiments that help teams understand what works and what doesnt.

Turn product data into strategic direction by identifying trends customer behaviors and opportunities that influence roadmap priorities.

Build a shared understanding of product health through dashboards and reporting that give Product and Engineering teams visibility into adoption performance and customer outcomes.

Help define how we measure success in an AI-first product by developing the metrics and evaluation frameworks that shape our agent-powered capabilities.

Bring data into the room early. Partner with Product Managers Engineers and Designers to frame problems evaluate tradeoffs and make better decisions before roadmaps are finalized.

Reveal what different customers need by using cohort analysis segmentation and behavioral data to uncover meaningful patterns and opportunities for improvement.

Bring clarity to ambiguity. Start with questions not predefined reports and determine what needs to be measured analyzed or built to help teams move forward with confidence.

Use data to drive decisions. You have a track record of answering complex product questions designing meaningful analyses or experiments and influencing what gets built next.

Have strong analytical fundamentals. SQL is a core part of your toolkit and youre comfortable working with product data to uncover meaningful patterns and insights.

Communicate with clarity. You can explain analytical findings to both technical and non-technical audiences and help teams make informed decisions.

Enjoy solving ambiguous problems. Youre comfortable starting with a questionnot a predefined datasetand figuring out what needs to be measured analyzed or built to find the answer.

Learn tools quickly instead of defining yourself by them. We use AI throughout our workflows and regularly experiment with tools like Cursor Claude Code Codex and others. We care far more about your ability to adapt than whether youve used our exact stack before.

Bring experience with modern analytics platforms. Familiarity with tools like Mixpanel Deepnote AWS Python R or application instrumentation is a plus but not a requirement. Great analysts learn new tools. Great thinking is harder.

Benefits:

Competitive Compensation: Competitive salary and equity packages for all employees

Healthcare Plan: Platinum medical dental and vision

Free life insurance: Including long-term disability & short-term disability

Unlimited PTO: Uncapped vacation days & paid holidays

Family Leave: Maternity & paternity

401(k) Contribution: Assured contributes 3% of your income even if you dont contribute

WFH Benefits: Lunch on us 2x/week monthly phone stipend & other home office perks

Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses

Team events & Offsites: Were remote but we regularly get together

**We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @ email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate please contact us directly at before sharing any personal information**

Our Commitment:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process perform essential job functions and receive other benefits and privileges of employment. Please contact us to request accommodation.

Required Experience:

Senior IC