Senior Pre-Sales Engineer
Boston, MA - USA
Department:
Job Summary
Pointr is the market leader in Indoor Mapping Location and Analytics and the inventor of AI-based map production. Its innovative (20 patents) Pointr Maps platform is used by millions of users across offices retail locations airports hospitals and more every month.
As the top choice of Fortune 100 customers and billions of sqft. deployed globally (30 countries) Pointr is always on the lookout for great team members to support its fast growth. Our core values are Ownership Harmony and Scale and we look for Passionate Kind and No-Ego team members to join the team.
Were looking for a Senior Pre-Sales Engineer to play a critical role in shaping how Pointrs solutions are understood positioned and sold to enterprise customers.
In this role you will act as a trusted technical advisor during the pre-sales process partnering closely with Sales Product and Delivery teams to understand customer needs shape the right solution and demonstrate Pointrs indoor mapping and AI capabilities through clear compelling demos and solution narratives.
Youll lead technical discovery translate complex requirements into practical solution options and help ensure that what we propose is both commercially compelling and deliverable. This is a senior customer-facing role for someone who combines strong technical acumen with commercial judgment structured problem-solving and the ability to influence both customers and internal teams.
Lead or co-lead discovery sessions for complex and strategic opportunities.
Frame solutions in clear commercial outcome-driven terms rather than technical detail.
Support Customer Advocates in articulating value throughout the sales cycle.
Design and deliver tailored demos aligned with real customer use cases and outcomes.
Own demo standards demo assets and demo environments.
Capture customer feedback objections and recurring patterns from demos.
Validate solution feasibility in close collaboration with Delivery.
Ensure scope assumptions and commitments are clearly defined prior to deal close.
Help ensure what is sold is clear feasible and aligned with delivery capabilities.
Define documentation and handover standards from Sales to Delivery.
Ensure a smooth transition from demo and sales process into implementation.
Surface recurring customer needs product gaps and feedback to Product and Delivery teams.
610 years of experience in pre-sales technical sales or commercial solution roles within B2B SaaS environments.
Experience in a start-up or high-growth environment where processes are still being shaped
Proven experience leading customer discovery and delivering tailored use-casedriven demos
Track record supporting complex multi-stakeholder sales cycles ideally in enterprise contexts
Experience working closely with delivery or engineering teams without directly owning or managing them
Ability to present confidently to senior stakeholders and translate complex topics into clear outcome-focused narratives
Deep understanding of agile software development processes and technical concepts with the ability to translate them for diverse audiences
Structured problem-solving approach with strong attention to detail
Highly collaborative mindset with the credibility to influence Sales Delivery and Product teams
Experience mentoring coaching or providing functional leadership to other solution pre-sales or technical team members
BS or MS degree in a relevant technology or management field (Computer Science is a plus)
Experience working with enterprise customers in complex multi-stakeholder environments (e.g. healthcare retail
Prior exposure to location-based technologies mapping platforms analytics or data-driven SaaS products
Supportive kind (no-ego) and smart team
Hybrid work (2 days being in the office is required)
International environment and inclusive culture
Competitive base salary and attractive stock options
Cool and comfortable office in Boston (Back Bay) or access to WeWork in other locations
Private health care (75%) and Dental
Company-sponsored parental leave
18 days PTO plus sick time 12 holidays per year
401(k) retirement scheme
Compensation: $150K Base Stock Options
Great outcomes happen when talented diverse people come together with a shared purpose. We value empathy humility and expertise and we believe the best ideas come from collaboration thoughtful challenges and open feedback.
We empower our teams with clear goals and ownership creating an environment where everyone can contribute grow and succeed. We take responsibility for our individual and collective development celebrate our progress learn from our experiences and recognize the impact we create together.
We are committed to providing an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or recruiting process please reach out to your recruiter or contact our team at
#LI-HYBRID
Required Experience:
Senior IC
About Company
Pointr provides the most accurate indoor location & mapping solution for hospitals, businesses, and organizations with smooth indoor & outdoor transition.