Senior PeopleSoft Talent Management (Remote)
Job Location:
Austin, TX - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Job Title: Senior PeopleSoft Talent Management (Remote)
Location: Austin TX
Duration: 12 Months with possible extension
Job Description:
The Client Work includes but is not limited to the following:
- Performing highly advanced (senior-level) consultative services and functional assistance work related to supporting the CAPPS Program.
- Responsible for the Setup and Configuration of TAM/CG or Performance Management including but not limited to:
- Talent Acquisition Management/Candidate Gateway (TAM/CG) and Onboarding
- Configure and maintain TAM and CG and OnBoarding Activity Guide functionality including recruiting statuses templates onboarding tasks onboarding steps screening levels resume extraction processes and candidate application workflows.
- Manage internal and external job posting configuration ensuring compliance with statewide policies.
- Configure OnBoarding and Activity Guides including steps dependencies assignments and completion rules.
- Support job opening lifecycle management including creation editing approval routing cloning and attachment management.
- Ensure consistent and accurate configuration of applicant screening interview scheduling offer processing and downstream onboarding tasks.
- Maintain onboarding content such as forms acknowledgements checklists and required new-hire documentation.
- Enterprise Performance Management (ePM)
- Configure and maintain Performance Management templates documents evaluation steps and tasks and document types.
- Support annual ePM cycle setup including goal-setting stages evaluation stages approval routing and workflow timelines.
- Maintain rating scales competency models and document generation settings.
- Ensure accurate configuration of evaluation workflows routing notifications and approvals.
- Provide functional support for ePM-related documents including creation editing routing and completion tracking.
- Responsible for Security and Access Control within TAM/CG or Performance Management including but not limited to:
- Talent Acquisition Management/Candidate Gateway (TAM/CG) and OnBoarding
- Administer and maintain TAM CG and OnBoarding security roles permission lists and row level security.
- Ensure appropriate access for new hires managers HR administrators and onboarding participants.
- Ensure compliance with State policies and security standards related to sensitive HR new hire and applicant data.
- Assist with periodic security audits and access reviews.
- Enterprise Performance Management (ePM)
- Maintain security roles related to PM cycle management evaluation documents and workflow participation
- Ensure proper access to evaluation documents based on role hierarchy and agency structure
- Support annual reviews of PM-related security and routing logic.
- Responsible for Candidate Gateway or Performance Management End-User Support including but not limited to:
- Talent Acquisition Management/Candidate Gateway (TAM/CG)
- Configure and maintain the Candidate Gateway user experience including self service features job search capabilities communication templates and navigation paths.
- Support enhancements related to branding accessibility usability and mobile responsiveness.
- Resolve issues encountered by job applicants and HR staff related to the applicant portal.
- Enterprise Performance Management (ePM)
- Support end users (managers HR staff) with ePM document issues routing problems and evaluation processing.
- Troubleshoot ePM-related workflow routing approval steps missing documents and configuration discrepancies.
- Assist agencies with launch monitoring and closure of annual ePM evaluation cycles.
- Responsible for Reporting and Analytics for TAM/CG OnBoarding and Performance Management including but not limited to:
- Talent Acquisition Management/Candidate Gateway (TAM/CG) and OnBoarding
- Maintain reporting tools and dashboards related to recruiting metrics applicant pipeline status onboarding task completion overdue onboarding tasks job posting activity and time to hire analysis.
- Develop or enhance functional reports needed by HR leadership recruiting staff and operational users.
- Enterprise Performance Management (ePM)
- Create and maintain PM reports including evaluation completion rates overdue documents workflow bottlenecks rating distributions and compliance reporting.
- Provide analytics for ePM trends competency usage workforce performance insights and cycle outcomes.
- Cross-functional Integration and Ongoing Support
- Support integrations between TAM/CG OnBoarding Performance Management and other modules including HR Core Position Management Workforce Administration and potentially external job boards or background check vendors.
- Troubleshoot end to end recruiting issues that cross module or system boundaries.
- Coordinate with technical teams on batch processes interfaces and data flow requirements.
- Strong problem-solving and troubleshooting
- Ability to interpret the State of Texas HR policies into system configuration and code modifications
- Requirements gathering for applicable break/fix or system enhancements
- Documentation and testing (UAT regression testing)
- Incident management in systems like ServiceNow and BOSSDesk with the ability to keep multiple systems synchronized with timely updates
- Communication skills when working with policy personnel other analysts 100 agencies and our Managed Services Tier 3 vendor.
- Providing structured cross-training to support junior analyst capability growth.
- Providing comprehensive training and support to agency personnel in accordance with established requests and organizational requirements.
- Responsible for technical skillsets for applicable tools including but not limited to:
- Understanding Application Designer (records fields pages components)
- Integration Broker (Web Services REST/SOAP Integrations)
- SQR and BI Publisher report customization
- SQL Proficiency
- Understanding of PeopleSoft security inclusive of State of Texas multitenancy requirements
- Planning designing developing implementing supporting and maintaining the information technology security measures to safeguard system information.
- Responsible for tools and environment knowledge including but not limited to:
- PUM (PeopleSoft Update Manager) and Change Assistant
- Fluid UI changes and page navigation
- Lifecycle management and selective adoption
- Elasticsearch/Search Framework
- Data migration and compare reports
- Responsible for project-level coordination and participation including but not limited to:
- Expansions that include additional module implementations or enhancements for agencies
- Cyclic processes such as fiscal year-end calendar year-end 1095-C creation and distribution State of Texas legislative changes federal mandates and third-party integrations.
- Performs all duties following clients processes policies and procedures within project scope and on schedule in accordance with milestones deliverables and due dates.
- Responsible for providing functional support for the CAPPS HR/PY applications and shall be a point of contact for CAPPS agencies as applicable.
- Responsible for the CAPPS HR/PY functional design phase which includes creating and/or reviewing Functional Design Documents (FDDs) performing functional configuration system changes and other functional activities assigned. Functional configurations include but are not limited to PeopleSoft delivered features (e.g. Page and Field Configurator Drop Zones Event Mapping Page Composer and others).
- Provides Level 2 Service Desk support including complex ticket handling advanced troubleshooting clear documentation and basic system configuration all following established auditable processes in coordination with a Managed Services vendor responsible for Tier 3 work.
- Responsible for ensuring that all digital products and content meet WCAG 2.1 accessibility standards. This includes maintaining perceivable operable understandable and robust experiences for all users regularly reviewing content for compliance and implementing updates or remediation whenever accessibility issues are identified.
- Works under minimal supervision relying on experience and judgment to plan and accomplish goals independently performing a variety of complicated tasks. Established processes and procedures must be followed.
- Responsible for overseeing and acting as the first line of support to ensure that only accurate data is produced security including multi-tenancy is enforced that the system performs efficiently and that all applicable policies are enforced.
- Performs all work in accordance with Information Technology Infrastructure Library (ITIL) principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.
- Actively participates in clients Major Incident Management (MIM) process for P1 and P2 incidents according to module responsibilities.
- Participates in Disaster Recovery and Upgrade Testing activities.
- Makes presentations at CAPPS User Groups and the CAPPS Steering Committee as requested.
- Participates as directed in an annual SOC-1 attestation audit designed to ensure that controls are effectively designed and operated to ensure the accuracy and security of all information contained/processed via CAPPS. Any enhancements process changes or system fixes consider security availability processing integrity confidentiality and privacy as solutions are suggested approved and implemented.
- Performing other related Work as assigned.
CANDIDATE SKILLS AND QUALIFICATIONS
| Minimum Requirements: | ||
| Years | Required/Preferred | Experience |
| 10 | Required | Experience preparing and presenting executive-level presentations. |
| 10 | Required | Experience gathering and presenting applicable data in support of a variety of audits and open records requests. |
| 10 | Required | Experience in interpreting contractual language and integrating it into daily workflows while consistently holding vendors accountable to contractual requirements |
| 8 | Required | Extensive experience supporting the Talent Management modules (TAM/CG OnBoarding and/or Performance Management) |
| 8 | Required | Experience preparing WCAG 2.1-compliant materials for distribution. |
| 8 | Required | Extensive knowledge and experience performing system configuration changes for Taleo TAM/CG and/or Performance Management. |
| 8 | Required | Extensive experience creating and managing a strategic roadmap by combining strong planning skills functional insight and effective cross-functional communication |
| 8 | Required | Extensive knowledge and experience managing the Approval Workflow Engine (AWE) for a Peoplesoft recruiting system and/or Performance Management |
| 8 | Required | Extensive technical skillsets needed with App Designer Integration Broker assorted SQR/SQL BI Publisher SAP Business Objects etc. to support functional responsibilities. |
| 8 | Required | Extensive knowledge supporting and providing oversight with Recruiting or Performance Management batch jobs i.e. Run My Jobs (RMJ) |
| 8 | Required | Extensive familiarity with support tools such as PUM Fluid and Elastic Search. |
| 8 | Required | Extensive knowledge of security best practices NIST standards and multi-tenancy applicability for a statewide ERP instance. |
| 8 | Required | Extensive experience developing test scripts and executing structured UAT and regression testing for PeopleSoft HCM functional enhancements patches and PUM updates. |
| 8 | Required | Experience supporting cross module integrations within a large ERP environment including troubleshooting data flow issues coordinating with technical teams and resolving integration failures across HR Recruiting or Performance Management modules. |
| 3 | Required | Knowledge of Information Technology Infrastructure Library (ITIL) principles and practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business |
| 6 | Preferred | Extensive knowledge and understanding of State of Texas applicable policies. |
| 6 | Preferred | Experience administering OnBoarding-related security and workflow routing including resolving new hire access issues task failures role assignments and onboarding workflow discrepancies. |
| 6 | Preferred | Experience performing functional project management activities in support of CPAs CAPPS program |
| 6 | Preferred | Extensive Texas public sector experience directly working for or supporting a large network (30 or more) of Texas state government agencies |
| 6 | Preferred | Experience providing Tier 2 Service Desk Support for a large network (30 or more) of agencies with a Managed Services vendor providing Tier 3. |
OTHER SPECIAL REQUIREMENTS
- Have experience in gathering business requirements for large projects
- Work independently in a diverse team environment with on-site and remote team members.
- Have strong written verbal and interpersonal communication skills.
- Have knowledge of project management methodologies.
- Have knowledge of technical and functional attributes of Oracle PeopleSoft.
- Have problem-solving skills and the ability to multitask with readiness to put in extra efforts when necessary.
- Have experience with Agile and other SDLC methodologies.
- Have experience with ITIL methodologies.
- Have experience with or knowledge of information security frameworks (i.e. NIST).
