Senior People Operations Partner

We are seeking a Senior People Operations Partner to build and scale a best-in-class global People Operations function. This hands-on senior individual contributor will deliver exceptional employee experiences simplify complex processes and accelerate our shift toward self-service automation and AI-enabled operations. The role combines operational judgment HR technology expertise strong cross-functional partnership and end-to-end ownership of improvement initiatives.

Key Responsibilities

Employee Lifecycle & Service Delivery

• Own onboarding employee changes promotions transfers leaves and offboarding processes.
• Partner with HR Business Partners Payroll Talent Acquisition Finance IT and Legal to resolve escalations and deliver accurate timely service.
• Maintain consistent global processes while accommodating local requirements across the US Australia Canada and Poland.

HR Technology Automation & AI

• Serve as a functional expert in UKG Ready including workflows reporting configuration support data quality and adoption.
• Identify opportunities to eliminate manual touchpoints streamline approvals and expand employee and manager self-service.
• Use AI tools to automate manual repetitive People Operations work such as case triage document and data processing employee inquiries and reporting improving speed accuracy and the internal customer experience.
• Evaluate pilot and roll out AI-enabled workflows and assistants with appropriate data privacy security and human-review controls and measure their impact on efficiency and employee experience.
• Translate business needs into scalable system solutions; support testing implementation documentation and change management.

Operational Excellence & Employee Experience

• Design and document standard operating procedures ownership models service standards and knowledge resources.
• Analyze recurring issues identify root causes and implement sustainable process improvements.
• Simplify complex People processes into clear guidance and intuitive employee experiences.

Data Compliance & Insights

• Conduct audits and reconciliations; maintain accurate employee records and appropriate confidentiality controls.
• Support internal and external audits compliance reviews and reporting.
• Track operational metrics such as completion time data accuracy self-service adoption and employee experience.

Projects & Stakeholder Partnership

• Lead cross-functional People Operations projects from discovery to launch including milestones risks and stakeholder alignment.
• Influence partners through clear communication and practical recommendations.
• Act as a subject matter expert and mentor to colleagues without direct people-management accountability.

Qualifications :

Qualifications

We are seeking a Senior People Operations Partner to build and scale a best-in-class global People Operations function. This hands-on senior individual contributor will deliver exceptional employee experiences simplify complex processes and accelerate our shift toward self-service automation and AI-enabled operations. The role combines operational judgment HR technology expertise strong cross-functional partnership and end-to-end ownership of improvement initiatives.

Key Responsibilities

Employee Lifecycle & Service Delivery

• Own onboarding employee changes promotions transfers leaves and offboarding processes.
• Partner with HR Business Partners Payroll Talent Acquisition Finance IT and Legal to resolve escalations and deliver accurate timely service.
• Maintain consistent global processes while accommodating local requirements across the US Australia Canada and Poland.

HR Technology Automation & AI

• Serve as a functional expert in UKG Ready including workflows reporting configuration support data quality and adoption.
• Identify opportunities to eliminate manual touchpoints streamline approvals and expand employee and manager self-service.
• Use AI tools to automate manual repetitive People Operations work such as case triage document and data processing employee inquiries and reporting improving speed accuracy and the internal customer experience.
• Evaluate pilot and roll out AI-enabled workflows and assistants with appropriate data privacy security and human-review controls and measure their impact on efficiency and employee experience.
• Translate business needs into scalable system solutions; support testing implementation documentation and change management.

Operational Excellence & Employee Experience

• Design and document standard operating procedures ownership models service standards and knowledge resources.
• Analyze recurring issues identify root causes and implement sustainable process improvements.
• Simplify complex People processes into clear guidance and intuitive employee experiences.

Data Compliance & Insights

• Conduct audits and reconciliations; maintain accurate employee records and appropriate confidentiality controls.
• Support internal and external audits compliance reviews and reporting.
• Track operational metrics such as completion time data accuracy self-service adoption and employee experience.

Projects & Stakeholder Partnership

• Lead cross-functional People Operations projects from discovery to launch including milestones risks and stakeholder alignment.
• Influence partners through clear communication and practical recommendations.
• Act as a subject matter expert and mentor to colleagues without direct people-management accountability.

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Why youll love working at Nearmap:

We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. Were proud of our inclusive supportive culture and maintain a safe environment where everyone feels a sense of belonging and can be themselves.

In addition to your annual leave Nearmap offers:

• 4 extra YOU days off each yeartake a break no questions asked!
• Company-sponsored volunteering days to give back.
• Generous parental leave policies for growing families.
• Work from Overseas Policy - explore the world in the approved list of cities while you work!
• Discounted Private Health Insurance plans.
• A Nearmap subscription (naturally!).

Learn More About The Work We Do:

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Remote Work :

Yes

Employment Type :

Full-time