Senior Payments Compliance Manager
San Mateo, CA - USA
Job Summary
Every day tens of millions of people come to Roblox to explore create play learn and connect with friends in 3D immersive digital experiences all created by our global community of developers and creators.
At Roblox were building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together from anywhere in the world and on any device. Were on a mission to connect a billion people with optimism and civility and looking for amazing talent to help us get there.
A career at Roblox means youll be working to shape the future of human interaction solving unique technical challenges at scale and helping to create safer more civil shared experiences for everyone.
Roblox is looking for a Senior Payments Compliance Manager to lead the design and enforcement of our global Know Your Customer (KYC) Anti-Money Laundering (AML) and sanctions compliance programs. As our payments ecosystem continues to scale this role is essential to driving a culture of compliance managing our regulatory framework and contractual obligations and enabling a safe platform for our users. You will develop and manage the policies operations and controls that support Robloxs compliance posture partnering closely with Legal Product Engineering and Finance teams. This is a full-time hybrid position reporting to the Head of Compliance.
You Will:
- Design implement and continuously improve Robloxs end-to-end KYC program including customer due diligence (CDD) enhanced due diligence (EDD) and ongoing monitoring processes.
- Develop and maintain AML policies procedures and controls in accordance with applicable regulatory requirements including the Bank Secrecy Act (BSA) and related FinCEN guidance.
- Build and operate a sanctions compliance program aligned with OFAC requirements and global equivalents (e.g. UN EU OFSI) including screening processes escalation workflows and blocked party procedures.
- Conduct and oversee periodic risk assessments to evaluate KYC AML and sanctions exposure across Robloxs payments products and geographies.
- Serve as a subject matter expert and escalation point for complex KYC AML and sanctions issues including transaction monitoring alerts SAR filing decisions and regulatory inquiries.
- Partner with Product and Engineering teams to embed compliance requirements into payments features and ensure controls scale with the business.
- Lead and develop a Payments Compliance program in partnership with the Head of Compliance setting clear goals and building the operational capabilities needed to execute the program effectively.
- Track evolving regulatory requirements and industry trends in payments compliance and proactively update the program to reflect changes.
- Conduct and oversee compliance due diligence on third-party payment partners and processors including AML program assessments sanctions screening practices and ongoing monitoring ensuring Robloxs relationships with partners such as payment processors meet regulatory expectations and internal risk standards.
You Have:
- 8 years of experience in financial crime compliance with deep expertise in KYC AML and/or sanctions programs preferably at a global fintech payments company financial institution or an in-app economy company.
- Bachelors degree or higher in law finance or a related field or equivalent experience.
- Direct experience building or operationalizing KYC/CDD programs including vendor selection workflow design and quality assurance.
- Strong working knowledge of BSA/AML regulatory requirements OFAC sanctions frameworks and relevant international equivalents.
- Experience filing SARs and managing interactions with FinCEN OFAC or other financial regulatory authorities.
- Proven ability to translate complex regulatory requirements into scalable operational processes and product controls.
- Strong cross-functional collaboration skills with experience influencing Product and Engineering teams on compliance design.
- Ability to navigate ambiguity and drive results in a fast-paced high-growth environment.
- Excellent written and verbal communication skills including the ability to present to senior leadership and regulators.
- Relevant certification (e.g. CAMS CGSS) is strongly preferred.
Required Experience:
Manager
About Company
Roblox is the ultimate virtual universe that lets you create, share experiences with friends, and be anything you can imagine. Join millions of people and discover an infinite variety of immersive experiences created by a global community!