Senior Operations Strategy Analyst

At National Business Furniture (NBF) we believe inspiring workspaces help people achieve big things. For over 50 years weve partnered with organizations of all sizes from startups to Fortune 500 companies to create productive comfortable and functional workplaces. Were proud to be recognized as one of Southeast Wisconsins Top Workplaces.

Were looking for a Senior Operations Strategy Analyst to join our growing Operations team. This is a highly visible role focused on driving operational excellence improving profitability and leading strategic initiatives across our supply chain logistics fulfillment and delivery operations.

What Youll Do

As a Senior Operations Strategy Analyst youll partner with Operations Finance IT Customer Service and external logistics partners to identify opportunities develop solutions and implement initiatives that improve operational performance and business results.

Key responsibilities include:

• Lead strategic initiatives focused on logistics fulfillment installation services and last-mile delivery operations.
• Analyze operational and financial data to identify cost savings profitability improvements and process optimization opportunities.
• Develop and execute business cases that support operational investments process improvements and technology initiatives.
• Conduct root cause analysis to identify operational challenges and recommend actionable solutions.
• Lead projects from analysis through implementation ensuring initiatives deliver measurable results and business value.
• Create current state and future-state process maps and drive continuous improvement efforts across key operational workflows.
• Develop standard operating procedures (SOPs) and help establish scalable operational processes.
• Partner with internal stakeholders and third-party providers to improve service performance and cost efficiency.
• Support the development of operational metrics KPIs and performance reporting that drive informed decision-making.
• Evaluate opportunities to leverage technology automation and AI to improve operational effectiveness and reduce manual effort.

What Were Looking For

• Bachelors degree in supply chain Operations Management Finance Engineering Business or related field.
• 5 years of experience in operations supply chain logistics fulfillment distribution continuous improvement or related analytical role.
• Strong analytical and critical thinking skills with the ability to translate data into actionable business recommendations.
• Experience identifying and implementing process improvements that drive measurable business results.
• Advanced Excel skills and experience working with large or multiple data sources.
• Experience with data analysis data cleansing normalization and reporting.
• Ability to work cross-functionally and influence stakeholders without direct authority.
• Strong project management skills and demonstrated ability to independently drive initiatives to completion.
• Financial acumen and experience developing business cases and evaluating operational investments.

Preferred Qualifications

• Experience in problem-solving focused role where continuous improvement project management or lean tools and frameworks were utilized
• Experience with business intelligence and analytics tools. PowerBI is most central to the Organization.
• Experience with ERP OMS WMS TMS inventory management or supply chain systems.
• Exposure to automation AI or technology-driven operational improvement initiatives.
• Logistics and freight specific knowledge to influence our primary modes LTL and Final Mile.

What NBF Offers:

• Medical dental and vision coverage
• 12 weeks of full pay leave for birth parents and 4 weeks for non-birth parents
• 401(k) with company match and discretionary profit-sharing opportunities
• Up to $1000 annually for fitness education technology and personal growth expenses
• Tuition reimbursement for continued learning
• Free 24/7 virtual care and behavioral health support when enrolled in the medical plan
• Company-paid life and disability insurance
• Employee Assistance Program and wellness resources
• Generous PTO paid holidays floating holidays and volunteer time
• HSA and FSA savings opportunities

Benefits eligibility and offerings are subject to the terms of the applicable plans and company policies. Benefits may be modified amended or discontinued at any time at the companys discretion.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. If you need assistance seeking a job opportunity at National Business Furniture or if you need reasonable accommodation with the application process please call or contact us at.