Senior Operations Processor

About this role:

Wells Fargo is seeking a Senior Operations Processor within Commercial Banking Operations group as part of Wholesale Operations. Learn more about the career areas and lines of business at .

In this role you will:

• Support Operations in completing larger and more complex business operational and customer support initiatives and overall effectiveness of team performance
• Use technical expertise in the designated area and resolve escalated issues
• Provide feedback and present ideas for improving or implementing processes and customer support
• Perform complex operational and customer support initiatives within Operations functional area
• Assist staff managers and colleagues and provide guidance and interpretation of policies and procedures
• Apply technical knowledge and expertise to perform work and action requests
• Provide subject matter expertise and interpretation of procedures to staff
• Collaborate and consult with peers colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function policies procedures and compliance requirements

Required Qualifications:

• 2 years of operations support experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education

Desired Qualifications:

• Experience with automatic payment processing
• 2 years of accounting experience accounts receivable or accounts payable
• Basic Microsoft Office skills(advance)excel pivot tables
• Customer service experience preferred
• Experience in a financial operations environment
• Data entry
• Ability to navigate multiple computer systems applications and utilize search tools to find information
• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal written and interpersonal communication skills
• Ability to independently provide summary and recommendations on operational data

Job Expectations:

• This position is not eligible for Visa sponsorship

• This position offers a 3/2 hybrid work schedule

• Ability to work additional hours as needed

Posting Location: 401 Las Colinas Blvd W Bldg A IRVING TX 75039

#CommercialBanking

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.