Senior Operations Performance Analyst

PSA Airlines


Job Location:

Charlotte, NC - USA

Monthly Salary: Not Disclosed
Posted on: 3 days ago
Vacancies: 1 Vacancy

Job Summary

Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines a wholly owned subsidiary of American Airlines offers unparalleled opportunities for growth and professional development. We value teamwork and inclusivity and strive to create a safe respectful and happy work environment for our more than 5500 team members.

At PSA we are defining the standard in regional aviation by focusing on The PSA Standard - our foundation for operation. Through our six Winning Behaviors - safe and caring customer-centric and quality-focused dependable and ethical fact-based focused and flexible on-time and cost-conscious our team members are showing up every day for our customers and each other.

Join our team to enjoy comprehensive benefits including travel privileges on the American Airlines global network so you can explore new destinations and create unforgettable memories with family and friends.

Responsibilities

PSA Airlines Inc. has a job opening for the position of Senior Operations Performance Analyst based out of its location in Charlotte NC.

Job Duties:

Build and maintain decision support operations research statistical simulation and spreadsheet models that streamline business processes promote operational efficiencies aid evaluate trade-offs and provide for better decision-making that eventually contribute to improved resource utilization and operational efficiencies. Mine model analyze and evaluate operational data to identify root cause factors impacting network reliability. Monitor and track operational performance and delay information. Provide periodic reports to the operating departments focusing on trends and anomalies. Identify gaps in current business processes and reengineer them for efficiency. Seek out action plans and make recommendations for corrective action to improve operational performance. Develop analytical frameworks for developing metrics goals and continuous improvement. Interface with IT end users and vendors to develop business requirements and appropriate user testing procedures and acceptance criteria. Ensure coordinated planning evaluation and implementation of new decision support systems between IT and Business units. Work with IT to develop and enhance data warehouse infrastructure to support reporting initiatives and automation. Design develop and maintain reporting systems and dashboards to track and visualize performance in the form of graphs charts tables and scorecards. Provide core reporting for operations departments. Automate reporting capabilities and data extraction methods to build in process efficiencies that minimize manual analyses. Act as an owner of airline performance data serving as main contact point for operational data requests and statistical analyses. Serve as a central analytic resource for operational performance; perform value added ad-hoc analysis as requested by operational departments and senior leadership. Up to 15% domestic and international travel to attend meetings and work on projects at airport bases.

Position Specifics

Requirements
Masters degree in Operation Research Industrial Engineering Applied Math Computer Science related field plus 18 months of experience in operations research and demonstrated experience with: Statistical modeling techniques including optimization simulation; Databases including SQL server Azure and Teradata; Scripting languages used to extract and manipulate large data sets; Advanced SQL techniques including CTE joins date time manipulations and aggregate functions; Data modeling and mining including formulating hypothesis; Apply statistical techniques (including forecasting predictive analysis regression analysis descriptive and inferential analysis) to solve real problems and make value-add recommendations; Data reporting and visualization tools and techniques using TABLEAU including running automated subscriptions of views to business stakeholders; Programming languages including Python VBA or Visual Basic; Optimization and Modeling Techniques including Gurobi Cplex and Google OR-tools; and Dashboard Building using Tableau and PowerBI.
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Required Experience:

Senior IC

OverviewLet your career take off with PSA AirlinesAbout PSAPSA Airlines a wholly owned subsidiary of American Airlines offers unparalleled opportunities for growth and professional development. We value teamwork and inclusivity and strive to create a safe respectful and happy work environment for ou...

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Discover airline career opportunities with PSA Airlines. We are a member of the American Airlines Group, operating daily flights on behalf of American Airlines.

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