Senior Murex Production Support Engineer – Equity Derivatives

We are:

At Synechron we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron s progressive technologies and optimization strategies span end-to-end Artificial Intelligence Consulting Digital Cloud & DevOps Data and Software Engineering servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization from Artificial Intelligence and Blockchain to Data Science models Digital Underwriting mobile-first applications and more. Over the last 20 years our company has been honoured with multiple employer awards recognizing our commitment to our talented teams. With top clients to boast about Synechron has a global workforce of 16700 and has 57 offices in 22 countries within key global markets.

Job Description:

We are looking for a proactive and detail-oriented Senior Murex Technical Production Support Analyst to support the Equity Derivatives trading desk. This role is responsible for ensuring production stability across the Murex MX.3 platform acting as the first and second line of support for user issues trade capture problems pricing discrepancies risk gaps workflow failures and system incidents.

The ideal candidate will bring strong technical troubleshooting skills hands-on Murex support experience and the ability to drive incidents through triage diagnosis escalation and resolution while partnering closely with internal L3 teams and the Murex vendor.

Additional Information*

The base salary for this position will vary based on geography and other accordance with law the base salary for this role if filled within New York NY is$135k - $155k/year & benefits (see below)

Key Responsibilities

• Provide front-line production support for Murex MX.3 across pricing risk trade capture workflows market data and interfaces
• Own incident triage impact assessment root cause analysis and follow-up remediation
• Monitor logs dashboards schedulers RTS feeds and batch processes to identify and resolve issues proactively
• Troubleshoot pricing inconsistencies risk/sensitivity gaps trade enrichment failures and interface delays
• Manage and track vendor cases including evidence gathering reproduction steps and validation of fixes
• Support production releases emergency changes and maintenance activities with pre- and post-deployment checks
• Maintain SOPs runbooks and knowledge articles to improve operational efficiency and reduce repeat incidents
• Contribute to monitoring automation and continuous improvement initiatives to strengthen platform stability

Required Skills & Experience

• Strong hands-on experience supporting Murex MX.3 in a production environment
• Knowledge of Murex modules including eTradepad Pricing Simulation Livebook and Workflow
• Experience with market data components such as MDCS RTBS MDRS and MDIT
• Strong Murex log analysis performance troubleshooting and Unix/Linux-based support skills
• Scripting experience in Python and/or Unix shell
• Good understanding of Murex orchestration services process flows and EOD job troubleshooting
• SQL knowledge across Sybase SQL Server or Oracle
• Understanding of Equity Derivatives products and Greeks
• Strong communication analytical and stakeholder management skills

Qualifications

• Overall 10 years of IT experience.
• 5 years of Front Office Trading Technology support experience
• 3 years of Murex MX.3 support experience preferred
• Ability to work effectively in a high-pressure production support environment
• Automation mindset and continuous improvement focus

Nice to Have

• Experience with observability/monitoring tools such as Splunk Dynatrace Datadog ITRS
• Familiarity with enterprise schedulers such as Tidal Autosys or Ctrl-M
• Experience with Incident Problem and Change Management tools such as ServiceNow

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 57 offices in 22 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical dental vision life insurance and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities focused on skills substantive knowledge and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the worlds leading tier-one banks financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse fun-loving and global work culture.

SYNECHRONS DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity Equity and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger successful businesses as a global company. We encourage applicants from across diverse backgrounds race ethnicities religion age marital status gender sexual orientations or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements mentoring internal mobility learning and development programs and more.

All employment decisions at Synechron are based on business needs job requirements and individual qualifications without regard to the applicants gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law.

SYNECHRONS DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity Equity and Inclusion (DEI) initiative Same Difference is committed to fostering an inclusive culture promoting equality diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger successful businesses as a global company. We encourage applicants from across diverse backgrounds race ethnicities religion age marital status gender sexual orientations or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements mentoring internal mobility learning and development programs and more.

All employment decisions at Synechron are based on business needs job requirements and individual qualifications without regard to the applicants gender gender identity sexual orientation race ethnicity disabled or veteran status or any other characteristic protected by law.

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