Senior Material Support

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

Why This Role Is Different

This position sits at the center of manufacturing operations partnering with production planning procurement quality and customer service teams to maintain operational flow. Youll have direct impact on inventory accuracy production readiness delivery performance and overall manufacturing efficiency while gaining exposure to multiple areas of the business.

What Youll Do

Production & Material Coordination

• Issue materials to project and production orders in accordance with established schedules and operational requirements.

• Support production execution by preparing organizing and distributing job packets for shop floor personnel.

• Complete post-production and post-project order closeout activities to ensure accurate system records and transaction completion.

• Monitor material availability and collaborate with stakeholders to address shortages or scheduling challenges.

ERP & Transaction Management

• Maintain accurate ERP system transactions to support inventory integrity order visibility and material traceability.

• Process and document transactions related to non-conforming material reports (NCMRs).

• Ensure all production inventory and material-related records are completed accurately and in a timely manner.

• Support data accuracy initiatives through consistent transaction processing and system audits.

Customer & Delivery Support

• Confirm update and communicate delivery commitments to customers and internal stakeholders.

• Provide timely updates on order status and schedule changes.

• Help ensure customer requirements are met through proactive communication and follow-up.

Cross-Functional Operational Support

• Partner with Planning Procurement Production Quality and Customer Service teams to resolve operational issues.

• Prioritize daily workloads to balance routine responsibilities with urgent production and customer needs.

• Support continuous operational improvement through disciplined execution of established processes and procedures.

• Contribute to overall manufacturing performance by ensuring smooth coordination between departments.

What You Bring

Required Qualifications

• High School Diploma or GED required.

• 3 years of experience in a manufacturing production supply chain or operations environment.

• Experience working with ERP systems and transactional business processes.

Preferred Qualifications

• 5 years of experience within a multinational or publicly traded manufacturing organization.

• Experience with SAP or similar enterprise resource planning systems.

• Knowledge of Lean Manufacturing principles 5S methodologies and continuous improvement practices.

• Exposure to production planning materials management inventory control or procurement support functions.

Key Skills & Competencies

Operational Excellence

• Strong attention to detail with a commitment to accuracy and data integrity.

• Ability to manage multiple priorities while meeting deadlines and production schedules.

• Proven ability to work independently with minimal supervision.

• Strong organizational and time-management skills.

Communication & Collaboration

• Excellent written and verbal communication skills.

• Ability to build productive relationships across multiple departments.

• Customer-focused mindset with the ability to communicate schedule updates and operational changes effectively.

Problem Solving & Adaptability

• Ability to identify issues investigate root causes and support resolution efforts.

• Comfortable operating in a fast-paced manufacturing environment with changing priorities.

• Demonstrated flexibility and responsiveness to evolving business needs.

Work Environment

This is an on-site position within a manufacturing facility.

• Primary work is performed in a climate-controlled office environment.

• Frequent presence in manufacturing and production areas is required to support daily operations.

• Regular interaction with both office-based and production personnel.

• Movement between office and production environments is routine.

• Required use of personal protective equipment (PPE) in designated manufacturing areas.

• Compliance with all company safety environmental health and operational policies is expected.

WHAT WE CAN OFFER YOU:

Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program including:

• Generous PTO package and paid holidays

• Generous retirement savings plan

• Customizable health dental and vision insurance (eligible on first date)

• Career progression plans

• Reward and recognition programs

• Paid parental leave

• Tuition Reimbursement

• Company Wellness Program

• Employee Discount Program

The estimated pay range for this position is $22/hr. to $26/hr.. Starting pay is dependent on multiple factors such as skills experience and work location. At Xylem we offer a competitive compensation package with a generous benefits package including Medical Dental and Vision plans 401(k) with company contribution paid time off paid parental leave and tuition reimbursement.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.