Senior Marketing Analyst- CMFT, Depuy Synthes

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Job Sub Function:

Job Category:

All Job Posting Locations:

Job Description:

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics Ready to join a team thats reimagining how we heal Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports extremities and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at US CMFT Regional Senior Marketing Analyst will support product and portfolio marketing for the Craniomaxillofacial and Thoracic (CMFT) business in the United States based in West Chester PA.

This role will support the development and execution of strategic alliance initiatives through the analysis of business performance customer service metrics and logistics operations. This role partners closely with Marketing Sales Customer Service Supply Chain and Alliance Partners to identify growth opportunities improve operational efficiency and enhance the overall customer experience.

You will be responsible for:

Strategic Alliance Management

• Monitor and evaluate the performance of strategic partnerships against established objectives and key performance indicators (KPIs).
• Support the execution of alliance initiatives by tracking performance identifying trends and recommending actions to drive business growth.
• Partner with internal stakeholders and external collaborators to identify opportunities for market expansion process improvement and enhanced customer engagement.

Customer Service Analytics

• Develop maintain and distribute recurring reports and dashboards that provide visibility into service performance and customer experience metrics.
• Analyze customer service trends and identify opportunities to improve responsiveness efficiency and customer satisfaction.

Logistics & Supply Chain Performance

• Collaborate with cross-functional operations teams to ensure alignment between customer expectations and operational capabilities.
• Monitor key logistics including order fulfillment on-time delivery inventory availability product returns and case completion rates.

Marketing & Business Insights

• Evaluate the effectiveness of marketing programs educational events and alliance-related initiatives.
• Maintain dashboards and reporting tools that provide visibility into key business performance indicators and market trends.
• Collect interpret and communicate business insights that support marketing strategy and decision-making.

Qualifications & Requirements:

• Bachelors degree in marketing business life sciences biomedical engineering or related field. Required
• Preferred product marketing commercial or analytical experience within the medical device industry.
• Familiarity with surgical workflows and the OR environment; experience engaging surgeons and clinical stakeholders.
• Strong project management and organizational skills; ability to manage multiple priorities and stakeholders.
• Excellent written and verbal communication and presentation skills.
• Analytical capability to interpret market data and translate insights into actionable plans.
• Willingness to travel (approximately 2040% depending on business needs.)
• Knowledge of US healthcare payer landscape and reimbursement coding relevant to CMF/trauma procedures. Preferred
• Experience with CRM systems digital marketing platforms and commercial analytics tools. Preferred

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills: