Senior Manager, Vendor Management Data Center Operations

Description
Preferred Skills / Certifications

• Experience in mission-critical environments such as hyperscale data centers utilities industrial operations healthcare telecom semiconductor manufacturing or large-scale facilities.

• Experience managing vendors supporting facilities operations maintenance services electrical systems mechanical systems commissioning construction support critical infrastructure or technical service delivery.

• Familiarity with structured supplier governance models supplier segmentation performance scorecards benchmarking cost reduction service-level management and corrective action planning.

• Experience supporting or leading vendor audits compliance reviews safety documentation reviews insurance tracking contract renewals service transitions or supplier remediation plans.

• Experience building or scaling vendor management processes dashboards operating rhythms and governance standards across multiple sites or regions.

• Knowledge of procurement systems contract lifecycle management tools reporting platforms CMMS systems ticketing tools workflow platforms or enterprise planning systems is a plus.

• Supply chain procurement facilities management contract management vendor management project management or safety-related certifications are a plus.

Physical Demands / Work Environment

This role supports mission-critical data center environments where execution quality responsiveness safety and operational discipline are essential. Regular attendance and occasional travel are required to support team leadership vendor governance site engagement supplier reviews escalation management and performance oversight.

To perform these duties you must be able to frequently walk stand and move through operational and office environments with occasional visits to industrial construction or active data center site areas. These tasks must be performed safely with or without reasonable accommodation to support the continuous health of site operations and vendor-delivered services.

Why Oracle Cloud Infrastructure

• Global impact at scale: Lead vendor management practices that directly influence the reliability safety scalability and service continuity of OCIs mission-critical data center infrastructure across regions and continents.

• Strategic leadership opportunity: Build and mature vendor governance supplier performance and operational accountability models that support a rapidly growing cloud infrastructure business.

• Technically rigorous environment: Partner with experienced operations leaders engineers automation specialists procurement professionals compliance teams and safety experts in a hyperscale environment where disciplined execution matters.

• Culture built on operational excellence: Join an organization that values safety process rigor clear accountability data-driven decision-making and continuous improvement as foundational to protecting uptime and customer trust.

• Long-term career development: Benefit from internal mobility leadership development role-based technical training and growth opportunities for professionals building long-term careers in cloud infrastructure facilities operations and vendor strategy.

Responsibilities

• Lead coach and develop a team of Vendor Specialists Vendor Managers or related vendor-facing professionals supporting data center facilities operations.

• Own vendor management execution across assigned sites regions services or programs ensuring vendor performance aligns with uptime safety quality compliance financial and operational expectations.

• Establish and maintain vendor governance practices including performance reviews escalation paths operating rhythms reporting standards issue management processes and accountability mechanisms.

• Oversee end-to-end vendor lifecycle activities including selection support onboarding contract implementation performance tracking renewal support issue resolution compliance follow-up and service transitions.

• Partner with Procurement Finance Legal Compliance Site Operations Facilities Engineering and Safety teams to ensure vendor contracts and service scopes are operationally executable and commercially sound.

• Drive vendor performance against SLAs KPIs safety standards compliance requirements quality expectations and delivery commitments; ensure corrective actions are tracked through closure.

• Lead escalation management for recurring systemic or high-risk vendor issues that may affect service continuity operational reliability safety cost or compliance.

• Provide clear data-backed reporting to site regional functional and senior leadership on vendor performance risks trends gaps and improvement plans.

• Support vendor risk assessments business continuity planning contingency strategies and mitigation plans for critical service providers.

• Ensure required vendor documentation contracts certifications insurance compliance records safety artifacts and performance records are complete current and audit-ready.

• Identify structural performance gaps commercial risks process inefficiencies and service delivery concerns; lead initiatives to improve vendor reliability consistency scalability and accountability.

• Support vendor strategy consolidation benchmarking cost optimization supplier segmentation and governance model improvements in partnership with Procurement and business stakeholders.

• Lead or support vendor transitions scope expansions remediation plans service changes and performance interventions across critical facilities services.

• Develop and maintain systems dashboards trackers and reporting mechanisms that provide accurate visibility into vendor performance compliance status contract obligations service issues and operational risk.

• Reinforce Oracle standards for safety operational discipline ethical vendor engagement communication quality and accountability across internal teams and external suppliers.

• Build strong working relationships with strategic vendors while maintaining appropriate commercial discipline performance expectations and escalation boundaries.

• 5-7 years of experience in vendor management supplier management facilities operations procurement contract management supply chain data center operations construction operations industrial services or related operational environments.

• 3 years of people management or team leadership experience including coaching prioritization performance management and organizational development.

• Experience managing critical vendors service providers or outsourced partners in data centers facilities utilities manufacturing logistics telecom construction healthcare or other regulated or uptime-sensitive environments.

• Strong understanding of vendor governance supplier performance management contract execution escalation management and operational risk mitigation.

• Proven ability to lead cross-functional initiatives involving Operations Facilities Engineering Procurement Finance Legal Compliance Safety and external vendors.

• Strong contract and commercial awareness including experience interpreting service scopes performance obligations pricing structures change orders renewals and vendor accountability mechanisms.

• Working knowledge of safety compliance audit readiness business continuity and risk-management practices in operational or mission-critical environments.

• Bachelors degree in Supply Chain Business Operations Facilities Management Engineering Procurement Construction Management or a related field preferred; equivalent experience also valued.

• Strong people leadership skills with the ability to develop talent set direction manage priorities and build accountability within a growing vendor management function.

• Excellent stakeholder management skills with the ability to influence across operations commercial technical legal finance and compliance teams.

• Strong negotiation conflict-resolution and escalation-management capabilities.

• Data-driven approach to vendor performance reporting trend analysis risk identification and executive communication.

• Strong organizational and program management skills with the ability to manage multiple vendors sites priorities escalations and improvement initiatives simultaneously.

• Ability to identify systemic issues assess operational and commercial impact and drive practical resolution paths through internal and external stakeholders.

• Strong judgment in balancing service continuity safety contractual obligations financial discipline compliance requirements and operational urgency.

• Excellent written and verbal communication skills including the ability to present complex vendor performance risk and operational issues clearly to senior leadership.

• Ability to operate effectively in a fast-paced high-growth mission-critical infrastructure environment.

• Proficiency with contract management platforms vendor management tools reporting dashboards procurement systems ticketing systems workflow platforms or enterprise operations systems.

Qualifications
Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements such as immunization/occupational health mandates and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $126200 to $264100 per annum. May be eligible for bonus equity and compensation deferral.


Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge skills experience market conditions and locations as well as reflect Oracles differing products industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical dental and vision insurance including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - M3