Senior Manager, UX Operations

Pay is based on several factors which vary based on include labor markets and in some instancesmay include education work experience and addition to your pay Target cares about and invests in you as a team member so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs which may include medical vision dental life insurance and more to help you and your family take care of your whole benefits for eligible team members include 401(k) employee discount short term disability long term disability paid sick leave paid national holidays and paid competitive benefits from financial and education to well-being and beyond at Us:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.

Targets Global UX teamis a group of design research and accessibility practitioners and experts with a passion for improving and innovating our digital experiences for Targets guests team members and partners. Here we pride ourselves on designing tangible inspiring and impactful solutions that serve all aspects of our business and being a part of the team means you will play a critical role for Targets digital experience by increasing ease simplicity value and delight for every touchpoint.

About therole:

As Senior Manager UX Operations you will lead horizontal enablement efforts across UX focused on the people practices systems and tools that support a growing and evolving UX organization. UX Enablement helps create the conditions for practitioners to do their best work by building scalable programs guidance and support that strengthen how teams learn connect collaborate and deliver across Targets business priorities.

This is an exciting time to support the evolution of UX. As our organization adapts to an AI-first product development environment you will help teams build new skills evolve workflows and continue to champion human-centered design in a world where people AI-enabled tools and emerging agent-based systems increasingly work together. You will help define where new capabilities can strengthen the practice how roles and ways of working may evolve and what guidance learning and operatingmodelsteams need to adopt these changes responsibly and confidently. You will partner closely with Product Technology and enterprise enablement teams to build shared initiatives that improveproduct development capability-building team engagement andvalue delivery.

Responsibilities:

• DevelopUX Enablementstrategies priorities and operating mechanisms for a team focused on practice enablement learning communications change management people initiativesand team health

• Coach develop and guide UX Operations team members helping them translate complex organizational needs into scalable programsandpractical frameworks

• Lead change management efforts that help UX practitioners adapt to evolving roles emerging capabilities new workflows and shifting expectations across Product and Technology

• Define guidance governance training and adoption strategies that support responsible and effective use of AI across the UX organization

• Champion scalable learning experiences playbooks practice guidance workshops and feedback loops that help teams build confidence and adopt new ways of working

• Develop integration models that help UX teams responsibly embed AI-enabled capabilities agentic systems and human-in-the-loop workflows into established UX practices and product development rhythms

• Guide the thoughtful use and adoption of UX tools as onecomponentof a broader enablement strategy partnering with Technology Procurement Finance and enterprise operations teams to support evaluation licensing budget planning adoption governance and responsible use