Senior Manager, US Operational Resilience

Requisition ID: 272161

Join a purpose driven winning team committed to results in an inclusive and high-performing culture.

Global Banking and Markets

Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America operating globally for over 100 years. Scotiabanks strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.

Global Banking & Markets provides a full range of investment banking credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing mergers & acquisitions corporate banking institutional equity sales trading and research fixed income products derivatives energy foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.

Be part of an innovative Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!

Senior Manager U.S. Operational Resilience

Position Summary

Reporting to the Head of U.S. Operational Resilience the Senior Manager is responsible for leading and enhancing the Banks Operational Resilience Program to help ensure Critical Operations can continue through severe but plausible disruption events. The role partners with business lines including Global Banking & Markets technology risk and support functions to strengthen resilience capabilities meet regulatory expectations and support recovery and resolution planning activities.

Key Responsibilities

Lead the execution and continuous improvement of the U.S. Operational Resilience Program.
Coordinate and facilitate Operational Resilience activities with business partners including Critical Operation Assessments dependency mapping Impact Tolerance (ITOL) statement development vulnerability identification and remediation and scenario testing.
Engage and influence Directors Managing Directors and senior stakeholders to drive decisions accountability and timely completion of resilience deliverables.
Partner with Global Banking & Markets stakeholders to understand products processes operating models client-facing activities and key operational dependencies.
Lead resilience workshops challenge sessions and governance discussions with business and functional stakeholders.
Drive remediation of operational resilience issues and vulnerabilities
Coordinate severe-but-plausible scenario testing and drive lessons learned remediation activities and outcome assessments.
Support executive Board audit and regulatory reporting on resilience risks testing outcomes remediation status and program maturity.
Partner with Business Continuity Technology Cyber Security Third-Party Risk Management Operational Risk Recovery Planning and Resolution Planning teams to promote an integrated resilience framework.
Support regulatory examinations issue remediation and ongoing compliance with applicable resilience requirements.
Coach and develop operational resilience professionals while promoting a culture of accountability and continuous improvement.

Qualifications
Bachelors degree required; advanced degree or professional certification preferred.
8 years of experience in Operational Resilience Operational Risk Business Continuity Technology Risk Cyber Risk Recovery Planning Resolution Planning or a related discipline.
Experience leading enterprise-wide resilience assessments dependency mapping and scenario testing programs within the financial services industry.
Exceptional executive communication stakeholder management facilitation and influencing skills with the ability to engage Directors Managing Directors regulators and other senior stakeholders.
Experience supporting internal audits risk reviews and regulatory examinations.
Proven ability to lead cross-functional initiatives and deliver outcomes in a complex matrixed environment without direct authority.

Knowledge & Expertise
Deep understanding of Operational Resilience Business Continuity Management Technology and Cyber Resilience Crisis Management Third-Party Risk Management Operational Risk Management Recovery and Resolution Planning.
Knowledge of Global Banking & Markets businesses including Corporate Banking Capital Markets Sales & Trading Treasury Payments and related support functions.
Familiarity with financial market infrastructures clearing houses custodians payment systems exchanges and other external dependencies supporting critical operations.
Understanding of third-party and fourth-party risk considerations including concentration risk substitutability exit strategies and severe disruption scenarios.
Understanding of third-party and fourth-party risk considerations including concentration risk substitutability exit strategies and severe disruption scenarios.
Knowledge of technology architecture application dependency mapping data flows cloud services and technology resiliency concepts relevant to critical business services.
Familiarity with governance risk and control frameworks including issue management risk acceptance control testing audit remediation and regulatory response processes.
Experienced in identification of Critical Operations development of Impact Tolerances assessment of Minimum Viable Operations (MVOs) dependency mapping scenario testing development of capabilities to work around the loss of key dependencies.
Knowledge of applicable regulatory requirements and supervisory expectations including OSFI Guideline E-21 PRA SS1/21 Operational Resilience PRA Operational Resilience Requirements and Federal Reserve OCC FINRA and FDIC guidance related to operational resilience operational risk business continuity cyber resilience and recovery and resolution planning.

Leadership & Core Competencies

• Competency: Expected Demonstration
• Executive Influence: Builds credibility and influences Directors Managing Directors and senior leaders to drive decisions and accountability.
• Business Acumen: Applies knowledge of Global Banking & Markets to translate resilience requirements into practical business outcomes.
• Strategic Thinking: Converts complex resilience regulatory and operational risk issues into actionable recommendations.
• Executive Communication: Delivers clear concise messaging for executive Board audit regulatory and business audiences.
• Stakeholder Management: Builds trusted relationships across business technology operations risk and support functions.
• Facilitation & Challenge: Leads workshops and governance discussions while constructively challenging assumptions and decisions.
• Leadership Without Authority: Drives alignment and execution across functions in a matrixed environment.
• Critical Thinking: Identifies key risks vulnerabilities and dependencies and recommends pragmatic solutions.
• Change Leadership: Promotes resilience culture and continuous improvement across the organization.

Success Measures

Timely completion of Critical Operation Assessments dependency mapping ITOL validation and scenario testing milestones.
Identification escalation and remediation of material resilience vulnerabilities within agreed timelines.
Clear actionable reporting that enables senior management Board audit and regulatory stakeholders to understand resilience risks and program maturity.
Effective integration of Operational Resilience activities with Business Continuity Technology Cyber Third-Party Risk Recovery Planning and Resolution Planning processes.
Demonstrated improvement in resilience program maturity through lessons learned control enhancements and continuous improvement actions.
Strong partnership with Global Banking & Markets stakeholders to embed resilience expectations into business planning change initiatives and operational decision-making.

Interested

If your experience is closely related but doesnt align perfectly with every qualification we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank every employee is empowered to reach their fullest potential respected for who they are and embraced for their differences. Thats why we work to grow and diversify talent and engage employees in a performance-oriented culture.

Whats in it for you

Scotiabank wants you to be able to bring your best self to work and life every day. With a focus on holistic well-being our many flexible benefit programs are designed to help support your unique family financial physical mental and social health needs.

#GBM

Location(s): United States : Texas : Dallas

Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.

At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.

Scotiabank is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other characteristic protected by federal state or local law.