Senior Manager- Strategy and Operations

Shift:1st shift

City:Solon

Swagelok Northeast Ohio USA

Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality Integrity Respect for the Individual Customer Focus Innovation and Continuous Improvement which are demonstrated through our daily actions. For over 75 years our dedication to our core values has been the foundation for our success. Our products have been up into space down to the bottom of the ocean and everywhere in same dedication spans to our customers.

Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skillsyoull thrive in a culture that promotes learning and development.

We strive to be a company where we all can do our best work with a true sense of purpose and belonging.

Be Connected. Be Valued. Be You.

We hope youll consider joining our team.

• Strategy Planning and Commercial Alignment
  • Lead assigned strategic initiatives and operational programs that support successful delivery of Sales Support processes programs priorities SSC performance and execution of Swageloks commercial strategy.
  • Research develop plan and coordinate long-range goals recommendations and process improvements related to sales support operations channel performance channel policy procedures distributor expectations organizational effectiveness and future-state SSC operating models.
  • Accountability for successful delivery of Distributor Action Plan (DAP) and Distributor Peformance Plan (DPP) and SSC strategic planning activities including planning inputs stakeholder alignment communications follow-through and integration of outputs into Sales Support priorities and channel actions.
  • Support scalability efforts by clarifying operating expectations aligning with OpEx messaging assessing SSC requirements and identifying process role communication or governance changes needed to support growth and consistent execution.
  • Serve as a primary point of contact for Strategic Sales to translate Differentiation-related expectations priorities and commercial strategies into clear SSC actions implementation requirements and communication plans.
  • Provide connectivity across corporate Commercial teams by aligning messaging priorities technology initiatives channel policies DAP-related insights and process improvements that affect Sales Support Strategic Sales Commercial IT Markets and the SSC network.
• Program Project and Technology Execution
  • Lead or support major Sales Support programs including Amplify workstreams by coordinating project plans managing workstream deliverables supporting change management and ensuring consistent updates to leadership and key stakeholders.
  • Support Commercial IT initiatives including annual projects continuous improvement efforts business process requirements and commercial ownership or coordination responsibilities related to the PIM roadmap.
  • Translate strategic expectations from Sales Support leadership Strategic Sales Commercial IT Markets and other stakeholders into discrete actions project plans communications decision points and measurable deliverables.
  • Manage cross-functional project execution by aligning stakeholders tracking milestones identifying risks communicating progress preparing executive and distributor principal updates and ensuring deliverables are completed in support of approved priorities.
• Channel Performance Insights and Talent Development
  • Optimize and support channel reviews with Sales Support leadership the Vice President regional directors and other commercial leaders to create an aligned view of SSC performance and identify opportunities for improvement best-practice sharing and follow-through.
  • Better leverage DAP inputs across Commercial as a source of performance insight best-practice sharing knowledge transfer continuous improvement and prioritization of network-wide actions.
  • Advance talent development processes for the SSC network by creating maintaining and standardizing approaches for evaluating developing and strengthening channel talent pipelines including supporting use of programs such as GLP and the SSC Sales Excellence Program.
  • Develop and maintain metrics performance feedback models and assessment approaches to evaluate operational effectiveness channel performance project outcomes and continuous improvement opportunities.
• Governance Communication and Change Enablement
  • Support governance communication and change management for strategic forums programs events and initiatives including strategy boards channel updates distributor-facing programs executive or distributor principal updates and cross-functional workstream communications.
  • Elevate use of the strategy board by supporting agenda development gathering input facilitating alignment documenting decisions and driving actions that support channel priorities and SSC execution.
  • Lead or support Sales Support events and distributor-facing forums to provide consistency continuity of message coordinated follow-up and alignment of approach across regions and stakeholders.
  • Provide transition support for SSC or channel-related changes by coordinating inputs clarifying expectations supporting communications documenting actions and helping ensure continuity for affected stakeholders.
• Process Improvement and Operational Effectiveness
  • Optimize and simplify Sales Support work processes and workflows including opportunities to reduce administrative work improve role clarity automate or standardize repeatable work delegate appropriate activities and increase scalability across the team and SSC network.

Approximate # of direct reports: 2-4

Budget responsibility: None

• Ability to safely and successfully perform the essential job functions consistent with the ADA FMLA and other federal state and local standards including meeting qualitative and/or quantitative productivity standards.
• Work is generally performed in an office or professional environment with frequent use of standard office equipment and virtual collaboration tools.
• Occasional travel may be required to support business needs regional engagement strategic programs or SSC-related initiatives.

Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness compensation retirement planning and supplemental rewards.

To apply:

1. Click Apply Now to the role of interest upload your resume and complete the application.

2. Those that match our qualifications will be contacted to schedule a phone interview.

Congratulations on taking the first step to Be Connected. Be Valued. Be You.

Swagelok is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race ethnicity creed color religion sex pregnancy pregnancy-related medical conditions age national origin or ancestry disability genetic information veteran/military status sexual orientation gender identity or other protected characteristic under federal state or local law.

Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 the Americans with Disabilities Act Amendments Act of 2008 and Ohio state law.

This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at-will employer which means that either party is free to terminate the employment relationship at any time without any advanced notice for any reason or no reason.