Senior Manager, Solutions Engineering, Mid-Market East

Working at Atlassian

Atlassians can choose where they work whether in an office from home or a combination of the two. That way Atlassians have more control over supporting their family personal goals and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually a part of being a distributed-first company.

Were looking for a Senior Solutions Engineering Manager to lead a highperforming team of Solutions Engineers who help our largest customers realize measurable business value from Atlassians System of Work.

In this role you will:

• Directly manage and grow a team of SEs supporting MidMarket accounts

• Operate as a playercoach: staying close to deals and programs while building a scalable outcomedriven SE practice

• Partner with Sales Value Management Product and Advisory teams to win complex multiproduct deals and drive longterm customer outcomes

• Shape how we engage customers in your segment/geo and contribute to global SE strategy and best practices

You will own multiple workstreams drive mediumtolongterm strategy for your team and be measured on team impact people leadership collaboration and orglevel impact.

Team Leadership & People Management

• Hire onboard and develop a diverse team of highperforming Solutions Engineers

• Set clear expectations and coach SEs on both attainment (quota / influenced revenue) and performance (quality of execution behaviors)

• Build succession and growth plans; help SEs progress toward Principal SE or management tracks

• Foster a healthy inclusive team culture aligned to Atlassian values; monitor and improve team health and engagement

Customer & Deal Impact

• Align SE coverage and capacity to regional/segment revenue goals and territory plans

• Partner with AEs on account and opportunity strategy ensuring SEs are engaged in the right deals at the right moments

• Ensure your team leads highquality technical discovery solution design demos POV/POVs and executive presentations

• Drive consistent use of valuebased selling and outcomeoriented narratives (business cases ROI past value delivered roadmap sessions)

• Act as an executiveready technical leader in key tipofthespear cycles when needed

Operational Excellence & Ways of Working

• Own team operating rhythm: forecasting deal reviews account planning coverage models and inspection of SE impact metrics

• Use data (pipeline influence win rates expansion product mix cycle time activity signals) to optimize how the team spends time

• Standardize and continuously improve core SE motions: discovery frameworks demo patterns POV templates security plays RFP/RFI responses etc.

• Partner with peer SE leaders to drive consistent execution globally while adapting to local market needs

CrossFunctional Collaboration

• Partner tightly with:

  • Sales leadership on segment strategy territory design and forecast health

  • Value Management / VMO on business value assessments and execlevel ROI stories

  • Product Marketing and Advisory / Services on feedback loops field readiness and solution commercialization

• Represent the SE point of view in regional GTM planning QBRs and strategic initiatives (e.g. AI / Rovo plays Guard / security motions cloud migration)

OrgLevel Impact

• Lead or contribute to programs that scale beyond your own team such as:

  • Playbooks for your segment

  • Reusable demos and POV assets or repeatable plays (health checks strategy workshops adoption programs)

  • Process or tooling changes that improve SE productivity across the region or globally

• Actively share best practices mentor other managers and raise the bar for SE craft and management across the org

Your Background

• Significant experience in presales / solutions engineering or a closely related technical customerfacing role

• Proven track record as a people manager leading SE or technical consulting teams (typically 612 ICs)

• Deep background in at least one of: Agile / DevOps ITSM/ESM enterprise work management or adjacent solution domains

• Experience driving complex multistakeholder deals with Enterprise or Strategic customers

Skills & Capabilities

• People Leadership

  • Builds highperforming diverse teams; gives clear actionable feedback

  • Can articulate different development needs for earlycareer vs senior/principal SEs

• Technical & Solution Depth

  • Strong grasp of SaaS cloud architectures integrations and security / compliance basics

  • Able to challenge and support SEs on solution design not just deal mechanics

• Commercial & Strategic Acumen

  • Comfortable in forecast pipeline and coverage discussions; understands how SE motions impact revenue and margin

  • Thinks in systems: connects customer outcomes to Atlassians System of Work platform strategy and product roadmap

• Execution & Operations

  • Demonstrated ability to introduce at least one teamlevel improvement that materially changed productivity quality or consistency

  • Strong command of CRM/process hygiene and datadriven decisionmaking

• Communication & Executive Presence

  • Handles Clevel conversations with confidence; can translate between business technical and value narratives

  • Clear written communicator; comfortable driving DACIs and crossteam alignment

Compensation

At Atlassian we strive to design equitable explainable and competitive compensation programs. To support this goal the baseline of our range is higher than that of the typical market range but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidates skills expertise or experience.

In the United States we have three geographic pay zones. For this role our current base pay ranges for new hires in each zone are:

Zone A: $206600 - $269780

Zone B: $185900 - $242802

Zone C: $171500 - $223917

This role may also be eligible for benefits bonuses commissions and equity.

Please visit for more information on which locations are included in each of our geographic pay zones. However please confirm the zone for your specific location with your recruiter.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you your family and to help you engage with your local community. Our offerings include health and wellbeing resources paid volunteer days and so much more. To learn more visit Atlassian

At Atlassian were motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyones perspectives and experience we never discriminate based on race religion national origin gender identity or expression sexual orientation age or marital veteran or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process visit line with local law identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.