Senior Manager, (Sephora)

AboutCharlotte Tilbury Beauty

Founded in 2013 byworldrenownedmakeup artist and beauty entrepreneur Charlotte TilburyCBE Charlotte Tilbury Beauty has transformed the global beauty industry with one mission - to empower everyone everywhere to look and feel like the most confident version of themselves. With oureasytouseeasytochooseeasytogifticonswevebecome one of the mosttalkedaboutbeautybrands on the planet - and the magic is only growing.

Todaywerea global beauty phenomenon scaling at record speed across 50 markets with over 3000 Dream Team members bringing the Tilbury magic to life every single day. Across the world our Retail Teams and Magic Offices workhandinhandto shape the Charlotte Tilbury experience -from the glamour of London and the style capitals of Europeto the energy of the Americas the vibrant beauty hubs of the Middle East and thefastgrowinginnovation centres across APAC. Every region brings its own sparklecultureand community creating the unmistakable magic of Team Tilbury.

by creativityinnovationandindustryleadingtech. And as we continue to break records across countrieschannelsand categorieswerelooking for extraordinary talent to join us.

About the role

The Senior Manager Sephora (North America) will lead the commercial growth strategy and execution for Charlotte Tilburys business across the US and Canada. This roleis responsible forowning the P&L and driving profitable online sales growth through strategic retailer partnerships digital shelf optimization promotional planning and cross-functional collaboration across marketing media planning supply chain and commercial teams.

The ideal candidate combines strong commercial acumen with deep analytical rigor and the ability to influence both internal stakeholders and external retail partners. This individual will serve as the key ecommerce business lead for ensuring strong commercial performance operational excellence and a best-in-class consumer experience across all digital touchpoints.

As a Senior Manager you will

Commercial Strategy & Business Growth

• Own the P&L across the US and Canada including revenue delivery forecasting promotional performance and profitability management.

• Develop and execute comprehensive growth strategies aligned to companyobjectivesand SEPHORA priorities.

• Drive online revenue market share conversion and profitability through best-in-class ecommerce strategies.

• Build annual and quarterly business plans andidentifyopportunities to accelerate growth across assortment search visibility promotional activities and digital shelf performance.

• Partner with finance planning and commercial teams to manage forecastsrisksand opportunities and deliver against sales targets.

• Evaluate investment decisions and promotional opportunities through a commercial and ROI-driven lens.

• Monitor the competitive landscape emerging trends and evolving retailer capabilities to inform strategic recommendations and growth opportunities.

Retail Partnership & Cross-Functional Leadership

• Serve as the primary ecommerce lead for SEPHORA digital teams and partnerships.

• Build strong cross-functional relationships internally and externally to influence retailer priorities unlock visibility opportunities and drive ecommerce growth initiatives.

• Lead cross-functional collaboration across marketing media creative planning supply chain finance and sales teams to ensure seamless execution of initiatives.

• Drive alignment across teams to support key launches promotional moments seasonal campaigns and commercial priorities.

• Lead retailer business reviews performance recaps and strategic planning discussions with key stakeholders.

Digital Shelf & Consumer Experience

• Lead digital shelf excellence across to ensure a best-in-class consumer experience and strong conversion performance.

• Partner closely with internal content creative and brand teams to deliver high-performing PDP content enhanced brand storytelling SEO optimization and onsite discoverability initiatives.

• Support optimization of taxonomy search visibility ratings & reviews and onsite merchandising opportunities.

• Ensure flawless execution of product launches assortment updates pricing changes and promotional setup across platforms.

• Partner cross-functionallyto improve content performance digital shelf visibility and conversion-driving experiences.

Promotional Planning & Retail Media Collaboration

• Collaborate closely with internal media teams and media networks to align priorities with paid media activations and campaign strategies.

• Develop and manage promotional calendars product launches and seasonal campaigns to maximize visibility and conversion.

• Support retailer-specific activations co-op marketing opportunities and digital amplification strategies.

• Analyze promotional and campaign performance in partnership with analytics and media teams toidentifyoptimization opportunities and improve business performance.

Analytics & Operational Excellence

• Leverage retailer analytics platforms syndicated data and internal reporting tools to evaluate business performance andidentifyactionable growth opportunities.

• Monitor KPIs including traffic conversion search ranking basket size digital shelf performance ratings & reviews and sales trends.

• Deliver business recaps executive-level reporting and actionable insights to leadership and cross-functional stakeholders.

• Partner with supply chain and planning teams to support inventory forecasting in-stock optimization and operational readiness.

• Identifyopportunities to improve operationalefficiencies reporting capabilities and automation processes.

Who you will work with

Reports to the AVP National Accounts Sephora & SWAK with dotted line reporting into the VP Digital & Growth

About you

• 6 years of experience in eCommerce digital commerce or omnichannel retail.

• Strong experience managing businesses within beauty luxury consumer goods fashion or related industries.

• Proven success driving online sales growth through ecommerce strategy digital merchandising promotional planning and retailer partnership management.

• Strong commercial and financial acumen with experience managing ecommerce revenue targets forecasting and P&L performance.

• Deep understanding of prestige beauty retailer ecosystems luxury consumer behavior and best practices.

• Experience working cross-functionally with media content creative planning and supply chain teams.

• Strong analytical skills with experience using reporting and analytics platforms such asSkaiSalsifyPower BI Tableau or similar tools preferred.

• Excellent communication presentation and stakeholder management skills.

• Strong commercial mindset with the ability to balance strategic thinking and operational execution.

• Ability to manage multiple priorities in a fast-paced environment.

Charlotte Tilbury is afastpaced dynamic andeverevolvingenvironment where agility ambition and a passion for excellence help our teams thrive. We look for people who want to grow innovate and be part of a truly global #DreamTeam.

While we outline the experience and skills we believe set candidates up for successtheyrea guide - not a barrier. If you candemonstratethe capabilities needed for the rolewedlove to hear from you whether you havemore or less experiencethan listed.

Why join us

Base Salary Range - $00

• Generous staff discount to use on all products

• Medical dental and vision benefits

• Commuter Benefits (Pre-tax)

• Flex Spending Account (FSA)

• Employee Assistance Program (EAP)

• 401(k) with Company match

• Paid Time Off

• Birthday PTO

**Charlotte Tilbury in good faith believes that this posted range of compensation is theaccuraterange for this role at the time of this posting**

At Charlotte Tilbury Beauty our mission is to empower everyone everywhere to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds cultures identities and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities our customers our colleagues and every candidate who takes part in our recruitment process.

If you need support or would like to apply through an alternative method please contact us at

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Required Experience:

Senior Manager