Senior Manager, Security Systems and Technology

Every day tens of millions of people come to Roblox to explore create play learn and connect with friends in 3D immersive digital experiences all created by our global community of developers and creators.

At Roblox were building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together from anywhere in the world and on any device. Were on a mission to connect a billion people with optimism and civility and looking for amazing talent to help us get there.

A career at Roblox means youll be working to shape the future of human interaction solving unique technical challenges at scale and helping to create safer more civil shared experiences for everyone.

Were standing up a new pillar within Corporate Securityand were looking for the leader to build it.

As Senior Manager Security Systems and Technology you will own the strategy architecture and operation of every system that protects Robloxs people facilities and physical assets globally. This is a build-from-the-ground-up role: youll assess the current state define the three-year technology roadmap stand up the vendor and operating model and grow the team that runs it day to day. Doors cameras credentials sensors and the data that ties it all together into a cohesive intelligent access and monitoring ecosystemthats the surface area youll own.

This is not a traditional cyber IAM role. Its physical identity access and security technologyintegrating with HR and IT yes but rooted in access control systems video management intrusion detection credentials and the technologies that protect people facilities and assets in the real world.

Youll sit alongside our Executive Protection Intelligence & Operations Workplace & Event Security Operations Strategy and Data Center Security pillars and youll partner closely with our Global Security Operations Center (GSOC) Facilities and the Data & Analytics team to make sure security is both a business enabler and a strategic asset.

You will:

• Build the pillar. Assess our current physical security technology footprint end-to-end and define a clear roadmapwhat to keep what to retire what to add and the order to do it in.
• Set and maintain high standards for the design configuration operation and quality assurance of all Physical Identity and Access Management (PIAM) systems video management systems (VMS) intrusion detection and intercom platforms across every Roblox site.
• Own the vendor strategy. Build and manage relationships with security systems integrators project management partners and a network of local vendors for installation maintenance and repairs across global sites. Negotiate contracts set SLAs and hold partners accountable.
• Own the budget and full equipment lifecycle for physical security technologycapital planning OpEx forecasting procurement deployment refresh and decommissioning.
• Partner with Facilities on new builds and renovations ensuring physical security is designed in from day one and that every new site opens with the right access control video and monitoring footprint.
• Lead the deployment and integration of modern technologiesincluding AI automation biometrics and mobile credentialsto streamline how Roblox issues manages and audits physical access.
• Partner with the GSOC to configure and continuously improve access control (Genetec) and video platforms so the monitoring team has the tools alerts and workflows they need to operate effectively 24/7.
• Develop implement and manage physical access control policies and procedures and oversee the issuance revocation and lifecycle of physical and mobile credentials for employees contractors and visitors.
• Partner with Data & Analytics to centralize access logs and physical security telemetry and build the dashboards and metrics that surface risk and measure program effectiveness.
• Coordinate cross-functionally with the GSOC Data Center Security Workplace People IT IAM Legal and Trust & Safety to ensure physical security technology integrates cleanly with Robloxs broader ecosystem.
• Maintain the health of the environment through patching firmware management configuration backups and routine audits of system performanceand document everything that matters: incident reports system changes runbooks and the tribal knowledge that otherwise walks out the door.
• Hire develop and retain the engineers and specialists who will operate this stack as it scales.

You have:

• 10 years of experience with increasing scope and complexity in physical security technology security systems engineering or a closely related discipline at a multinational company; at least 5 years in a people-management role.
• A track record of building or substantially modernizing a global physical security technology programnot just operating an existing one.
• Deep hands-on expertise with enterprise physical security platforms: access control systems (Genetec Lenel CCURE or equivalent) video management (Genetec Milestone Avigilon or equivalent) intrusion detection intercom and credentialing systems.
• Experience standing up and managing vendor portfolios at scaleintegrators project managers and a distributed network of local installation and maintenance partners.
• Demonstrated ownership of a meaningful budget including capital planning contract negotiation and full-lifecycle equipment management.
• Direct experience partnering with or operating a GSOC SOC or similar 24/7 monitoring environment and strong troubleshooting instincts across the full stackdevices servers networks and integrationswith the discipline to root-cause rather than reset.
• Working knowledge of networking fundamentals (IP addressing VLANs switches) and how security systems traverse a network.
• Strong project and program management skills with experience setting and achieving objectives through OKRs or similar frameworks.
• Up-to-date knowledge of global physical security trends regulations and compliance requirements including data privacy considerations for physical security data.
• Experience in entertainment technology gaming or critical infrastructure sectors is highly desirable.

You are:

• A builder. You can set standards write playbooks run audits and still roll up your sleeves to get stuff done. You love connecting systems and data and get energy from designing for both security and user experience.
• A creative problem-solver with a passion for innovation and continuous improvement. Youre willing to run lean take educated risks and think outside the box.
• Comfortable with ambiguity. You can stand up programs where the requirements are still being written and gather data and act decisively even when information is incomplete.
• Collaborative. You love working with your direct team and cross-functional partners and you can build consensus without relying on positional authority.
• Willing to travel regionally and internationally as required (approximately 25%).