Senior Manager, Public Relations

Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care elder care and educational support. Our workplace reflects this commitmentwith collaborative environments meaningful benefits and a culture that supports both career growth and personal well-being. Whether youre caring for children or powering the systems and partnerships that make it all possible at Bright Horizons youre the difference.

The Senior Public Relations Manager will lead media relations efforts and elevate our brand through compelling storytelling. This role will be responsible for developing and executing a proactive high-impact media relations program that positions the organization as a trusted leader in supporting working families and caregivers. You will translate our mission into stories that land with media by highlighting the meaningful impact we have on children families and the employers who support them while also supporting issues management and reputational risk mitigation.

This Hybrid role requires in-person work at our Newton MA headquarters.

Responsibilities:

• Develop and execute integrated public relations strategies that support business objectives and strengthen brand visibility across top-tier business trade and consumer media

• Lead day-to-day media relations strategy and execution for priority initiatives and narratives including building and maintaining strong relationships with journalists editors and influencers; consistently secure high-quality on-message coverage that highlights the real-world impact of our services

• Proactively identify and develop compelling story opportunities that bring the brand to life and support business priorities

• Partner with internal stakeholders to surface newsworthy moments including programs partnerships and innovations and turn them into clear media-ready stories

• Draft and edit a wide range of materials including press releases media pitches statements executive talking points and Q&A documents that are sharp clear and aligned to our brand voice

• Monitor media trends policy developments and cultural conversations related to caregiving education and workforce support to inform strategy and identify opportunities

• Support crisis communications and reputational risk management including planning and implementing thoughtful transparent and family-centered messaging during sensitive situations

• Operate with strong judgment under pressure ensuring communications are accurate timely empathetic and aligned with organizational values

• Collaborate cross-functionally with marketing legal HR operations and leadership to ensure alignment and consistency across communications

• Measure and report on PR performance with a focus on coverage quality message pull-through and contribution to broader business and brand objectives

Minimum Qualifications:

• 8 years of experience in public relations corporate communications or a related field

• At this time Bright Horizons will not sponsor an applicant for employment authorization/visa for this position

Preferred Qualifications:

• Bachelors Degree in Communications Marketing or related field

• Exceptional written and verbal communication skills with a demonstrated ability to craft clear compelling and brand-aligned narratives

• Proven ability to independently drive a media strategy and deliver consistent high-impact coverage

• Demonstrated instinct for what makes a story newsworthy and how to position it for different outlets

• Strong media relations experience including pitching relationship development and spokesperson support

• Experience supporting crisis communications and issues management with an understanding of reputational riskparticularly in environments serving families children or vulnerable populations

• Demonstrated ability to develop and execute strategic PR plans in a fast-paced environment

• Strong judgment and ability to remain composed and effective under pressure

• Collaborative mindset with experience working across teams and influencing stakeholders at all levels

• Highly organized with strong attention to detail and the ability to manage multiple priorities simultaneously

• Experience translating complex or sensitive topics into clear reassuring communications for families and external audiences

• Prior experience supporting executive communications or acting as a communications advisor to senior leaders

Be part of a community where people grow futures are shaped and lives are changed. We offer the rewards opportunities and support you deserve because making a difference goes both ways. Were changing the world of work and family and it starts with you. At Bright Horizons youre the difference.

Compensation:

The annual salary for this position is between $109000 $122000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience education and training certifications geography and other relevant business or organizational factors.

This position is also eligible for a 5% bonus plan.

Benefits:

Bright Horizons offers the following benefits for this position subject to applicable eligibility requirements:

• Medical dental and vision insurance
• Paid vacation sick holiday and parental bonding leave
• 401(k) retirement plan
• Long-term and short-term disability insurance
• Life insurance
• Money-saving discounts and financial planning tools
• Tuition assistance and education coaching
• Caregiving support and resources for the children and adults in your family
• Learn more at to Apply:

  This posting is anticipated to remain open until 6/12/2026.

  Compensation: $109000 $122000 / year

  Life at Bright Horizons:

  At Bright Horizons youre more than your job title youre the difference. Whether youre nurturing a childs first steps or supporting the systems behind the scenes your work creates real impact. Were a community that celebrates individuality invests in your growth and supports your whole self. Because when you thrive so do the children families and clients we serve. Join us and help build a brighter future for yourself and for others.

  Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race color religion sex age disability sexual orientation veteran status national origin genetic information or any other characteristic protected under federal state or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

  If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process please contact the recruitment helpdesk at or . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.