Senior Manager, Product Management (Digital Experience) Capital One Software (Remote)

Senior Manager Product Management (Digital Experience) - Capital One Software (Remote)

Ever since our first credit card customer in 1994 Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud Capital One needed to build cloud and data management tools that didnt exist in the marketplace to enable us to operate at scale in the cloud. Through this journey weve developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys and are exploring how best to bring some of the tools to market as enterprise B2B software solutions. And in 2022 we publicly announced Capital One Software and brought our first B2B software solution Slingshot to market followed by Databolt in 2025.

About the Team:

Capital One Software is redefining how enterprises engage with our data and cloud solutions. As the Senior Manager Product Management for our enterprise website youll be instrumental in shaping the multi-year roadmap prioritizing major features based on strategic business goals and owning the overall Return on Investment (ROI) for the website as a digital product.

You will act as the voice of the external user while managing a team dedicated to continuous improvement of website performance and the development and optimization of future digital experiences. Your core mandate is to champion a seamless digital experience that spans the entire customer lifecycle from the buyers journey (lead generation) through to the customer journey (advocacy).

We seek a leader who thrives on collaboration data-driven decision-making and a culture of continuous experimentation. If you are an innovative product leader ready to own a strategic B2B digital platform and drive significant business impact we encourage you to apply.

The Ideal Candidate:

The ideal candidate is a visionary product leader and digital orchestrator who thrives at the intersection of technical architecture user experience and enterprise go-to-market strategy. You do not just manage a website; you treat the Capital One Software digital experience as a core product. You possess the unique ability to navigate complex highly regulated backend systems while designing frictionless front-end user journeys. By balancing deep technical fluency with relentless customer empathy you will transform how customers discover evaluate and adopt our data management solutions ultimately turning users into vocal advocates for the Capital One Software brand.

What You Will Do (Key Responsibilities):

• Drive Digital Vision & Roadmap: Own the strategic vision and product roadmap for the enterprise website. You will align digital initiatives with overarching business goals ensuring the website acts as a primary engine for domain authority lead generation and customer success.

• Architect End-to-End Journeys: Map and build cohesive frictionless digital customer experiences. You will integrate complex backend systems marketing technology (MarTech) and internal processes to ensure users move seamlessly from educational discovery to product evaluation and post-purchase success.

• Lead Cross-Functional Execution: Act as the connective tissue across the Go-To-Market engine. You will foster deep alignment between Product Marketing Marketing Operations UX Design Content Strategy Engineering MarTech and Sales Ops to break down silos and orchestrate unified experiences and campaigns.

• Champion Usability & Design: Guide the UX/UI strategy to ensure the digital experience meets the expectations of executives and advanced technical buyers. You will enforce high standards for human-centric design scannability and accessibility.

• Navigate a Highly Regulated Environment: Leverage your technical acumen to innovate safely. You will design digital experiences and data-capture processes that strictly adhere to enterprise security privacy and compliance standards without sacrificing user utility

• Cultivate Brand Advocates: Focus relentlessly on user value. By ensuring our digital presence clearly communicates our technical depth and solves real user pain points you will build trust and foster long-term advocacy for Capital One Software.

Basic Qualifications:

• Bachelors Masters or PhD in quantitative field (such as Engineering CS Economics) or MBA with quantitative focus

• At least 7 years of experience working in Product Management focused on digital products

• At least 5 years of experience in the management or mentorship of product managers or product teams

• At least 5 years of experience driving measurable results related to digital platforms such as lead generation conversion rates and customer adoption.

Preferred Qualifications:

• Experience leading enterprise SaaS or B2B website products at scale.

• Expert-level knowledge of the entire B2B Customer Lifecycle including strategies for acquisition retention and advocacy.

• Deep understanding of CMS and martech platforms (e.g. Adobe Contentful Optimizely Marketo).

• Experience with SalesTech stacks (e.g. Salesforce).

• Familiarity with web performance security SEO AI and content governance best practices.

• Strong grasp of demand generation funnels lead scoring and user behavior analytics.

• Certification in an Agile framework (e.g. Scrum Product Owner).

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $182500 - $208300 for Sr. Mgr Product Management

McLean VA: $200700 - $229100 for Sr. Mgr Product Management

New York NY: $219000 - $249900 for Sr. Mgr Product Management

Richmond VA: $182500 - $208300 for Sr. Mgr Product Management

San Francisco CA: $219000 - $249900 for Sr. Mgr Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

This role is also eligible to earn performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE including disability/vet) committed to non-discrimination in compliance with applicable federal state and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23-A of the New York Correction Law; San Francisco California Police Code Article 49 Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal state and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).