Senior Manager, Product Integrity Issue Management

WHO YOULL WORK WITH

Product Integrity safeguards athletes and the brand by ensuring product issues are identified assessed and resolved with speed and precision. This role reports to the Director Issue Management and leads a team of Product Integrity Engineers responsible for resolving complex Apparel and Accessories product issues.

You will partner closely with Product Creation Manufacturing Engineering Materials Supplier Management Marketplace Operations GEO teams and external manufacturing partners to drive timely resolution sustainable corrective actions and stronger product outcomes.

WHO WE ARE LOOKING FOR

Nike sees every product issue as a chance to protect the athlete strengthen the product and elevate how we work. The Senior Manager Issue Management Apparel & Accessories leads at the center of complex product issues bringing structure technical judgment and clear direction to moments that require speed rigor and trust.

This leader brings deep apparel manufacturing expertise and understands how product creation construction materials factory operations quality systems and marketplace impacts connect. They are skilled at identifying root cause assessing risk and guiding teams toward sustainable corrective actions.

Equally important they are a strong people leader who builds trust with experienced technical teams. They set clear priorities coach with consistency create accountability and foster a culture rooted in collaboration learning technical excellence and continuous improvement.

This role requires strong communication stakeholder management and storytelling skills with the ability to translate technical complexity issue data KPIs and business risk into clear recommendations for partners and leaders.

The candidate will bring:

• Bachelors degree in Engineering Manufacturing Supply Chain Textile Sciences Business or related field. Will accept any suitable combination of education experience and training.
• 8 years of experience in Apparel Manufacturing Product Integrity Quality Manufacturing Engineering Supply Chain or a related field.
• Deep knowledge of apparel manufacturing processes garment construction production quality systems and factory operations.
• Experience leading developing and coaching high-performing technical teams.
• Demonstrated success managing complex product issues and driving cross-functional resolution.
• Strong analytical communication storytelling and influencing skills with the ability to translate technical complexity into clear actions and business decisions.

WHAT YOULL WORK ON

You will lead resolution of Nikes most complex Apparel and Accessories product issues. Youll guide a team of engineers through ambiguity align cross-functional partners on root cause and corrective actions and turn issue learnings into improvements that strengthen products and protect consumer trust.

In this role you will:

• Lead and develop a team of Product Integrity Engineers building a capability and a culture rooted in accountability collaboration technical excellence and continuous improvement.
• Own end-to-end issue resolution across Apparel and Accessories including intake prioritization investigation escalation corrective action and closure.
• Apply apparel manufacturing expertise to guide complex investigations identify root causes assess risk and drive sustainable corrective actions.
• Partner across Product Creation Manufacturing Engineering Materials Supplier Management Supply Chain Marketplace Operations GEO teams and manufacturing partners to align ownership and resolution plans.
• Translate issue data trends KPIs and investigation findings into actionable insights clear recommendations and leadership-ready communications.
• Navigate high-stakes investigations with incomplete information balancing urgency sound judgment and consumer impact.
• Provide visibility to leaders on significant issues issue patterns risks and resolution progress to enable informed decisions.

We offer a number of accommodations to complete our interview process including screen readers sign language interpreters accessible and single location for in-person interviews closed captioning and other reasonable modifications as needed. If you discover as you navigate our application process that you need assistance or an accommodation due to a disability please complete the Candidate Accommodation Request Form.