Senior Manager Platform Engineering

Help shape the technology that enables a global organisation to do its best work. As Senior Manager Platform Engineering youll lead the team responsible for Diligents Atlassian and Microsoft platforms while setting the architectural direction for the wider internal IT estate.

Youll combine people leadership enterprise platform strategy and hands-on technical judgement to create secure reliable and scalable experiences for employees worldwide. From modernising service management and automating joiner mover and leaver processes to enabling AI safely through Microsoft Copilot and Atlassian Rovo your work will reduce friction strengthen governance and deliver measurable business impact.

Working across IT Security HR Finance Legal Compliance and business teams youll turn complex requirements into well-governed platforms that are easy to use resilient and ready for the future.

• Lead coach and grow a global team of platform engineers and systems administrators building a high-performing and inclusive culture.

• Own the strategy architecture governance and roadmap for Atlassian Cloud including Jira Jira Service Management Confluence Atlassian Guard and Rovo.

• Set the direction for Diligents Microsoft 365 E5 estate including Teams SharePoint Exchange Online Intune Defender Purview Power Platform and Copilot.

• Design scalable integration and automation patterns across identity HRIS ITSM and business systems using APIs event-driven automation Okta Workflows Power Platform and scripting.

• Partner with IT Support to improve self-service automate repetitive work and reduce ticket volume escalation effort and time to resolution.

• Establish strong standards for security access governance AI adoption reliability compliance and business continuity across the internal technology estate.

• Significant experience in internal IT platform engineering enterprise applications or a similar environment including experience leading technical teams in a distributed organisation.

• Deep hands-on experience owning Atlassian Cloud at enterprise scale particularly Jira Jira Service Management and Confluence.

• Strong experience administering and governing Microsoft 365 E5 including Teams SharePoint Exchange Online Intune Defender and Purview.

• The ability to set architecture direction across identity and cloud technologies with practical knowledge of Okta or an equivalent SSO platform Active Directory Entra ID and AWS.

• Proven success applying ITIL-aligned service management automation and self-service to improve employee support outcomes.

• Strong understanding of identity and access governance least privilege data loss prevention IT general controls and audit requirements.

• A track record of developing engineers influencing cross-functional partners and communicating technical decisions clearly to technical and non-technical audiences.

• Experience deploying Microsoft Copilot and/or Atlassian Rovo with a focus on permissions responsible adoption and measurable business value.

• Experience with platform automation or infrastructure-as-code using tools such as PowerShell Python Terraform or CloudFormation.

• Experience with enterprise platform migrations HRIS-driven provisioning managed service providers or regulated environments such as ISO 27001 SOC 2 or FedRAMP.

About Us

Diligent is the AI leader in governance risk and compliance (GRC) SaaS solutions helping more than 1 million users and 700000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk build greater resilience and make better decisions faster.

Learn more or follow us onLinkedInandFacebook

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment global days of service comprehensive health benefits meeting free days generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City but we have office hubs in Washington D.C. Vancouver London Galway Budapest Munich Bengaluru Singapore and Sydney.
• Diversity is important to us. Growing maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team facilitate dialogue and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology insights and connections they need to drive greater impact and accountability to lead with purpose. Our employees are passionate smart and creative people who not only want to help build the software company of the future but who want to make the world a more sustainable equitable and better place.

Headquartered in New York Diligent has offices in Washington D.C. London Galway Budapest Vancouver Bengaluru Munich Singapore and Sydney. To foster strong collaboration and connection this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation teamwork and a strong sense of community.

Diligent is proud to be an equal opportunity employer. We do not discriminate based on race color religious creed sex national origin ancestry citizenship status pregnancy childbirth physical disability mental disability age military status protected veteran status marital status registered domestic partner or civil union status gender (including sex stereotyping and gender identity or expression) medical condition (including but not limited to cancer related or HIV/AIDS related) genetic information or sexual orientation in accordance with applicable federal state and local also consider qualified applicants regardless of criminal histories consistent with legal requirements. See alsoDiligentsEEO PolicyandUS EEOCs Know Your Rights. We are a drug free workplace.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at