Senior Manager, Pfizer Patient Services (PPS) Insights & Analytics, Data Governance & Insights Enablement
New York City, NY - USA
Job Summary
Role Summary
The Pfizer Patient Services (PPS) Insights & Analytics team harnesses the power of data to drive robust analytics and insight development to inform Pfizers most critical business questions. The PPS Insights and Analytics teams rigorous analytical expertise is dependent on as the compass and decision support for the enterprise. Our dynamic exciting team of subject-matter experts come from diverse backgrounds and experiences including data science digital analytics finance market research and consulting. As a team we collaborate to turn data into meaningful insights that will have a direct impact on patients lives and the future of Pfizer as a data-driven organization.
The Senior Manager Data Governance & Insights Enablement reports to Director - Data Governance & Insights Enablement within PPS Insights & Analytics accountable for establishing and sustaining a robust data governance foundation that enables trusted compliant and decision-ready patient services analytics across the enterprise.
Role Responsibilities
This role serves as one of the resources responsible for PPS data governance including metric definitions business rules data quality controls access guardrails and cross-enterprise alignment with Digital Legal Compliance and external data partners. The Senior Manager will address any fragmentation in data ownership inconsistent measurements across brands and manual data remediation by building scalable governance processes that support standardized reporting advanced analytics and end-to-end patient journey measurement.
Enterprise Data Governance Leadership
- Manage operationalization of a formal PPS data governance framework defining clear ownership stewardship and decision rights across data domains brands and business units.
- Manage the maintenance of standardized business rules metric definitions and KPI frameworks to ensure consistency of patient services measurement across Specialty Care Oncology and Primary Care.
- Support the Director in accountability for PPS data governance decisions escalation paths and governance forums.
Data Quality Controls & Compliance
- Manage and enforce data quality standards validation rules and QCx processes to prevent data integrity issues.
- Partner with Legal Compliance Privacy and Digital to establish clear data access guardrails usage policies and approval workflows.
- Manage development of SOPs and training related to data access reporting and analytics.
Data Architecture & Aggregation Enablement
- Partner with Digital and data architecture teams to support a fit-for-purpose data aggregation and reporting ecosystem.
- Manage governance requirements for vendor platforms data feeds and analytics solutions.
- Reduce manual data cleansing through upstream standardization and automation & establish economies of scale.
Vendor & External Partner Oversight
- Help manage governance expectations for external data partners and vendors.
- Evaluate vendor data quality adherence to business rules and delivery against governance standards.
- Manage RFPs contract language and SLAs related to data quality and transparency.
Insights Enablement & Leadership Partnership
- Partner with PPS Insights & Analytics leaders to ensure governance enables timely insight generation.
- Facilitate leadership discussions by clarifying metric meaning interpretation and limitations.
- Maintain comprehensive and detailed data governance standards to ensure consistency and clarity in program metrics / business rule implementation over time.
- Proactively work across the enterprise to push novel analytic methodologies co-create solutions and oversee implementation of solutions with stakeholders
- Identify efficiencies and future-forward ways to accelerate the timeliness of analytics / insights delivery reducing spending.
- Work with and empower a high-performing team of insights professionals responsible for delivering integrated insights program measurement analytics reporting and launch support for each BU at scale.
Basic Qualifications
- 5 years experience in Biopharma analytics strategic consulting business or related area
- Experience with the pharma ecosystem and datasets including physician-level prescribing institutional sales data payer-prescriber-level data formulary data Rebates syndicated claims data Copay claims
- Prior experience with the operational monitoring and impact assessment of patient services programs including specific programmatic components spanning: Affordability Programs (e.g. Copay eVoucher) Field Access Support Hub / Prior Authorization Support Pharmacy / Distribution Workflows (i.e. retail specialty pharmacy and buy-and-bill)
- Demonstrated analytical capabilities and critical thinking skills
- Strong project management and organizational skills with cross-functional teams of diverse colleagues;
- Exceptional written and verbal communication skills and prior experience in presenting to functional leaders
- Demonstrated expertise in data governance business rules and data quality management.
Other Job Details:
- Last Date to Apply for Job: June 29th 2026.
- Position is hybrid and will require to work 2 to 3 days a week from site
- Not eligible for relocation package
Relocation assistance may be available based on business needs and/or eligibility.
Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN O-1 H-1B etc.) is not available for this role now or in the future.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care providers name address and the type of payments or other value received generally for public disclosure. Subject to further legal review and statutory or regulatory clarification which Pfizer intends to pursue reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse your name address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race color religion sex sexual orientation age gender identity or gender expression national origin disability or veteran status. Pfizer also complies with all applicable national state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
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Marketing and Market ResearchRequired Experience:
Senior Manager
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