Senior Manager Operational Excellence

WHY PATIENTS NEED YOU

Operational Excellence is the backbone of every successful organization. At Pfizer the mission of our team is to inspire a best-in-class culture of continuous improvement that empowers colleagues and enables processes to function efficiently and effectively. Whether you are managing projects or liaising with others your contribution in this team will help in making our work easier and faster and providing the best patient care.

WHAT YOU WILL ACHIEVE

The Kalamazoo Senior Manager of Operational Excellence role is part of our Operational Excellence & Business Operations and Strategy Execution team reporting to the Director of Op Ex & Business Operations and Strategy Execution. You will ensure efficient and effective Operational Excellence programs to enable achievement of the site goals. The incumbent has direct responsibility for the Site IMEx Program site OPEx programs (lean six sigma PHP Innovation) and the site CIP plan.
In your role at Pfizer your work defines designs and implements continuous improvement programs to ensure the programs are integrated vertically and horizontally across role will define improvement projects aligned with business willanalyzeimprovement programs and potential results;facilitate and coach improvement teams; establish and maintain performance metrics to measure program success; and install process excellence supports for program governance project reviews communications certifications and rewards.

HOW YOU WILL ACHIEVE IT

• • Lead a team of professionals accountable for defining and leading the Continuous Improvement Program within Pfizer.
  • Responsible for advancing the functional use of Operational Excellence Tools across the site.(5S Six Sigma etc.) and actioning/implementing improvements in the Op Ex Maturity Diagnostic.
  • Deliver innovation solutions to sustainably drive continuous improvement at the Kalamazoo Site
  • Accountable for IMExprogram sustainability while ensuring the site achieves the performance improvements needed to enable quality on time supply to our patients
  • Facilitates development refresh and cascade of site Goals with Site Leadership team
  • Leads Site T3 Continuous Improvement loop
  • Sponsor and lead site based projects either within function or across functions in line with the site and/or network strategy
  • Responsible for the performance management of direct and indirect reports
  • Share best practices and look for opportunities to replicate from other sites.
  • Leverage your extensive knowledge of developing continuous improvement models prioritizing initiatives delivering large scale projects and building a sustainable Continuous Improvement Culture.
  • Challenges self and others to Identify and suggest ways to improve bottlenecks process inefficiencies and service deficiencies.
  • Establish and maintain performance metrics to measure program success.
  • Install process excellence support for program governance project reviews communications training certifications and rewards.

QUALIFICATIONS

Must-Have

• • Bachelors degree with at least 6 years of experience; OR a Masters degree with more than 5 years of experience; OR a Ph.D. with 1 years of experience.
  • Knowledge/experience in Continuous Improvement (CI) programs.
  • Demonstrated ability to manage complex projects and cross-functional processes and to meet established deadlines.
  • Excellent communication coaching organizational and interpersonal skills.
  • Ability to plan implement and achieve complex goals and objectives in a matrix environment.
  • Strong people management skills.
  • Strong leadership skills necessary to engage influence and motivate colleagues at all levels and across cultures in a global organization.

Nice-to-Have

• • Relevant pharmaceutical experience;
  • Expertise in statistical analysis and problem-solving techniques.
  • Project management and continuous improvement certifications ( PMP Black Belt Six Sigma or similar).
  • Relevant business IT Professional consulting or pharmaceutical leading collaborations within and across divisions working with other scientific and technical leaders to drive projects and implement business initiatives.

NON-STANDARD WORK SCHEDULE TRAVEL OR ENVIRONMENT REQUIREMENTS

Kalamazoo is a 3 shift operation. Role needs to support occasional off shift meetings and workshops

Other Job Details:
Work Location Assignment:On Premise

Relocation Assistance: No

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN O-1 H-1B etc.) is not available for this role now or in the future.

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