Senior Manager of Operations

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose growth and impact.

This role is responsible for designing and standing up a Shared Operations Team that integrates capabilities across Surgical cross-functional groups including Marketing Sales Medical Education and Physician Relations. The position will assess the current landscape of operational teams functions and capabilities to identify opportunities for consolidation standardization and efficiency.

The leader will architect and implement a streamlined operating model that maximizes resource bandwidth enhances cross-functional alignment and ensures consistent measurement of program performance. Through the application of process improvement methodologies (e.g. Lean Six Sigma) this role will evaluate and re-engineer workflows establish scalable processes and define the capabilities required to support and sustain the Surgical business.
Key responsibilities include leading cross-functional initiatives developing and tracking performance metrics conducting root cause analysis aligning improvement efforts to business needs and delivering data-driven insights to inform decision-making. The role also serves as a strategic advisor on operational excellence leveraging best practices cost-benefit analysis and continuous improvement principles to elevate organizational effectiveness and product/program quality.

Responsibilities may include the following and other duties may be assigned.

• Plans performs and implements process improvement initiatives (such as Lean or Six Sigma).
• Diagrams and evaluates existing processes.
• Organizes leads and facilitates cross-functional project teams.
• Develops metrics that provide data for process measurement identifying indicators for future improvement opportunities.
• Collects data to identify root cause of problems.
• Measures performance against process requirements.
• Aligns improvement to performance shortfalls.
• Provides consultation on the use of re-engineering techniques to improve process performance and product quality.
• May deliver presentations and training courses including measurement analysis improvement and control.
• Surveys and analyzes best practices for techniques and processes.
• Communicates team progress.
• Performs cost and benefit analyses.

PEOPLE MANAGEMENT FUNCTIONAL CAREER STREAM:Management and supervisory professionals with one or more employees who are focused on tactical operational and some strategic activities within a specified area. Levels within the management career stream typically have six or more direct reports. The majority of time is spent overseeing their area of responsibility managing performance developing talent engagement and inclusion communicating business and operational developments planning prioritizing and / or directing the responsibilities of direct reports. Goal achievement is typically accomplished through performance of direct and / or indirect reports. A key responsibility of roles in this career stream is managing people. which includes: accountability for mentoring developing and coaching staff on meeting/exceeding performance expectations and defined objectives providing leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets conducting performance reviews and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals.

DIFFERENTIATING FACTORS

Autonomy:Manages large team which would typically consist of both experienced professionals and managers.
Turns the department strategy into a commercial reality by developing communicating and implementing business plans to achieve business results .
Receives assignments in objective oriented terms; has latitude to reinterpret objectives.

Organizational Impact:Initiates programs or projects based on identified business and / or tactical needs.
Decisions impact projects or operations affect the deadlines resources and funds and the achievement of organizational objectives.
Typically has budget or P&L accountability for a department function or geography.

Innovation and Complexity:Develops new objectives new operating policies products processes and standards in support of the job function strategy.
Problems and issues faced are complex difficult and undefined and require detailed information gathering analysis and investigation to understand the problem.

Communication and Influence:Communicates with internal and external customers and vendors concerning ongoing operations programs or processes.
Influences across functions and businesses while balancing divergent objectives to gain cooperation of other parties .
May interact on issues that have externally divergent objectives.

Leadership and Talent Management:Manages at least one (department function geography typically comprised of other People or Program managers and / or supervisors and experienced professionals.
Recommends strategies goals and plans for a group.
Authorizes hiring firing promotion and reward within own area.

Required Knowledge and Experience:

Requires broad management knowledge to lead project teams in one department.
Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.

Bachelors degree and a minimum of 7 years of relevant experience with 5 years of managerial experience or advanced degree with a minimum of 5 years of relevant experience with 5 years of managerial experience.

For Baccalaureate degrees earned outside of the United States a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic we are committed to fostering an environment where employees can thrive and make a meaningful alignment with our enterprise-wide workforce planning approach U.S. work authorization sponsorship (H-1B TN J etc.) is offered exclusively for Principal-level roles and above where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

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Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$144800.00 - $217200.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience certification/education market conditions and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).

Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can findhere a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.