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Senior Manager, Loyalty Delivery

Best Buy


Job Location:

Richfield, MN - USA

Monthly Salary: Not provided by the employer
Posted: 25 September 2026 (Yesterday)
Application Deadline: 24 December 2026
Vacancies: 1 Vacancy

Job Summary

As the Senior Manager Loyalty Delivery you will own end-to-end execution of the largest most complex initiatives on Best Buys membership roadmap. Day to day youll turn prioritized strategies and briefs into detailed requirements partner with technical and non-technical teams and manage the dependencies risk and stakeholders needed to deliver the program at scale. A successful candidate is where strategy becomes realityowning the how for the highest-scope work. If you thrive on driving complex cross-functional delivery to the finish line youll love this role.

This role is hybrid which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield Minnesota. You can work virtually from home or another nonBest Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.

What youll do
  • Drive end-to-end delivery of the largest most complex membership initiatives.
  • Translate strategies and briefs into detailed requirements across channels.
  • Partner with the Technology Product team to hand off requirements through acceptance.
  • Manage scope dependencies risk and timeline against defined outcomes.
  • Lead adoption and change management and develop an Associate Manager.
Basic qualifications
  • 7 years in program/project management product delivery or operational execution.
  • 3 years proven track record delivering complex cross-functional initiatives end-to-end.
  • Strong requirements-gathering and stakeholder-management skills.
  • Experience managing dependencies risk and delivery to outcomes.
  • Bachelors degree or equivalent experience.
Preferred qualifications
  • Experience in loyalty membership digital or retail delivery.
  • Familiarity with product portfolio management and stage-gate intake frameworks.

Whats in it for you

Were committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it especially key moments in your life.

Our benefits include:

  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support


Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation where you live your full-time or part-time employment status and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location employment status salary or hourly status (exempt/non-exempt) and years of continued or bridged service.

Certain roles where market norms demand it are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans including eligibility please refer to ourIncentive Programs Summary.

For more information about benefits LOA and paid time off please refer to ourBenefits Guide.


Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date.


Required Experience:

Manager


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