Senior Manager Intragroup Service Oversight, US Technology
Job Location:
Dallas, TX - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Requisition ID: 261853
Salary Range:-
Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors including but not limited to the successful candidates relevant knowledge skills and experience.
Join a purpose driven winning team committed to results in an inclusive and high-performing culture.
Purpose
This role will serve as a Senior Manager in the Technology Governance Officefocussingon intragroup service oversight.
This Senior Managerwill be an individual contributor role partnering with other regional oversight teamsfor the strategic oversight of technologyservice provided by the Enterprise for SBUS ensuring robust monitoring and reporting processes. This role drives data-informed decision-making across the Global Wealth Management and Global Banking and Markets technology organizations and partners with senior leadership to align technology performance with businessobjectives.
This senior manager will partner with all voice of the internalcustomerstakeholders to ensure that their requirements arecapturedin the service performance oversight
Contribute to the overall success of Technology for Global Banking and Markets by ensuring specific individual goals plans and initiatives are executed/delivered in support of the teams business strategies andobjectives.
Ensure all activities conductedare in compliance withgoverning regulations internal policies and procedures.
WhatYoullDo
Responsible for the oversight of allBNS Technology services provided to SBUS
CompletelocalTPRMgovernance requirementsfor applicable services
Documentandmaintainthe operational aspects of theservice level agreementsleveragingEnterprise artifacts where possible
Holdregularmeetings withinternalservice providersand consumersand perform independentchallengeand feed escalation pointsto the Regional Head of US Technology
Monitor KRIs and KPIs and escalate any items to the business and management whereappropriate. Challenge rootcause and follow through on service provider remediation actions
Fostering a partnership between Regional Oversight &TechnologyGovernanceOffice
Act as the escalation point ensuring whererequiredfurther escalations are made toRegional Head of US Technologywhen services are not being delivered as contracted
Understand how the Banks risk appetite and risk culture should be considered in day-to-day activities and decisions.
WhatYoullBring
A good working knowledge ofGlobal Banking & Marketsproducts
Expertisein vendoroversight requirements
Ability to translate complex data into actionable business insights for senior stakeholders
Strong presentation skills an eyefordetail and the ability toprioritiseand work to deadlines
Make decisions at a high pace and convey a sense of urgency
Encourage others to improve processes and find innovative ways to solve problems
Acts with professionalism and respectat all times
Exemplifies a strict ethical code to pursue honestyintegrityand transparency
Interested
If your experience is closely related but doesnt align perfectly with every qualification we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!
At Scotiabank every employee is empowered to reach their fullest potential respected for who they are and embraced for their differences. Thats why we work to grow and diversify talent and engage employees in a performance-oriented culture.
Whats in it for you
Scotiabank wants you to be able to bring your best self to work and life every day. With a focus on holistic well-being our many flexible benefit programs are designed to help support your unique family financial physical mental and social health needs.
#GBM
Location(s): United States : Texas : Dallas
Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future we help our customers their families and their communities achieve success through a broad range of advice products and services including personal and commercial banking wealth management and private banking corporate and investment banking and capital markets.
At Scotiabank we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including but not limited to an accessible interview site alternate format documents ASL Interpreter or Assistive Technology) during the recruitment and selection process please let our Recruitment team know. If you require technical assistance please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however only those candidates who are selected for an interview will be contacted.
Scotiabank is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other characteristic protected by federal state or local law.
Required Experience:
Senior Manager
About Company
Scotiabank is one of the leading foreign banks serving large national and multinational corporations in the U.S. through its Global Banking and Markets, Global Transaction Banking and Wealth Management business lines.
