Senior Manager, Business Analyst, GDO Site Engagement

Working with Us
Challenging. Meaningful. Life-changing. Those arent words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here uniquely interesting work happens every day in every department. From optimizing a production line to the latest breakthroughs in cell therapy this is work that transforms the lives of patients and the careers of those who do it. Youll get the chance to grow and thrive through opportunities uncommon in scale and scope alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits services and programs that provide our employees with the resources to pursue their goals both at work and in their personal lives. Read more: Senior Manager Business Analyst role contributes to the delivery of technology products and services within the Patient & Site Engagement domain with a focus on enabling patientfirst sitecentric capabilities that improve clinical trial feasibility forecasting and enrollment outcomes. The role is embedded in the Patient & Site Engagement product line within Global Development Operations BI&T contributing to both product delivery and broader operational activities across the portfolio.

This is a handson role where the successful candidate partners closely with Product team and collaborates with business leaders software engineers project managers IT teams and external vendors to deliver and scale AIenabled digital solutions. The individual will play a key role in identifying highvalue business challenges and translating them into innovative data and AIdriven solutions that enhance site experience patient engagement and clinical trial performance.

Major Responsibilities and Accountabilities:

• Serve as the Product Manager & Analyst on assigned initiatives within the Patient & Site Engagement product line.

• Work closely with Product team and stakeholders to solve business problems using AIfirst datadriven approaches.

• Drive backlog prioritization and grooming in partnership with Product Owner ensuring work is aligned to highest business value and outcomes.

• Translate business needs into well-defined prioritized user stories and features leveraging AI to accelerate refinement and clarity.

• Facilitate continuous backlog refinement sessions incorporating user feedback data insights and evolving product strategy.

AI Data & Digital Transformation

• Identify highvalue business challenges and translate them into AIenabled solutions that improve:

  • Patient engagement and enrollment

  • Site experience and activation

• Research evaluate and implement innovative AI and digital solutions leveraging both internal platforms and external partnerships.

• Prototype solutions using tools such as Python GenAI tools and Figma delivering rapid testandlearn capabilities.

• Use SQL and analytics tools to analyze data identify trends gaps and actionable insights.

CrossFunctional Collaboration & Delivery

• Partner with cross functional stakeholders across Regional Clinical Operations and Patient Experience Global Patient Recruitment to orchestrate seamless delivery from concept through launch.

• Foster collaboration between internal teams and external innovators (e.g. healthcare providers technology partners) to codevelop and pilot new capabilities.

• Build strong relationships with business stakeholders to ensure adoption and sustained value realization.

Execution Adoption & Value Realization

• Coordinate and execute UAT validation and release activities ensuring solutions meet business and compliance requirements.

• Develop compelling business cases that translate AI and digital strategies into clear business value and outcomes.

• Track solution performance using defined KPIs/OKRs including:

  • Adoption rates

  • Cycle time reduction

  • Quality and compliance outcomes

  • Business and patient impact

Innovation Insights & Continuous Improvement

• Inspire a culture of innovation agility and continuous learning within the product team.

• Capture user feedback and incorporate insights into ongoing product improvements.

• Advance capabilities from descriptive analytics to predictive and AIdriven insights.

• Enable omnichannel personalization and nextbestaction capabilities to improve patient and stakeholder experiences.

Data AI Governance & Responsible AI

• Ensure adherence to data privacy security and responsible AI guardrails.

• Maintain awareness of risk compliance and continuity requirements for business-critical systems.

• Support alignment with enterprise data platforms and AI ecosystems enabling scalable and interoperable solutions.

Qualifications

If you come across a role that intrigues you but doesnt perfectly line up with your resume we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job such as required skills where the job is performed the employees work schedule job-related knowledge and experience. Final individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits please visit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical pharmacy dental and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account BMS Living Life Better and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan short- and long-term disability life insurance accident insurance supplemental health insurance business travel protection personal liability protection identity theft benefit legal support and survivor support.

Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited with manager approval 11 paid national holidays (not applicable to employees in Phoenix AZ Puerto Rico or Rayzebio employees)

• Phoenix AZ Puerto Rico and Rayzebio Exempt Non-Exempt Hourly Employees: 160 hours annual paid vacation for new hires with manager approval 11 national holidays and 3 optional holidays

Based on eligibility* additional time off for employees may include unlimited paid sick time up to 2 paid volunteer days per year summer hours flexibility leaves of absence for medical personal parental caregiver bereavement and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours depending on the nature of their work and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work Life-changing Careers
With a single vision as inspiring as Transforming patients lives through science every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture promoting global participation in clinical trials while our shared values of passion innovation urgency accountability inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential site-by-design field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles onsite presence is considered an essential job function and is critical to collaboration innovation productivity and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application or in any part of the recruitment process direct your inquiries to . Visit to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position please visit this page for important additional information: Protection

We will never request payments financial information or social security numbers during our application or recruitment process. Learn more about protecting yourself at data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way please contact BMS at . Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.