Senior Manager, ATC Onboarding
Foster, CA - USA
Job Summary
Were here for one reason and one reason only to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. Weve made incredible scientific breakthroughs and our pioneering personalized CAR T-cell therapies have changed the paradigm. But were not finished yet.
Join Kite as we make even bigger advances in cancer therapies and help shape where our business and medical science goes next.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future you are the key driver in evolving our culture and creating an environment where every employee feels included developed and empowered to fulfil their aspirations. Join Kite and help create more tomorrows.
Job Description
We areseekingaSenior ManagerATCOnboarding todriveoperationalexecution oftheKitesiteauthorizationprocess serving as the primary orchestrator across cross-functional workstreams to ensure treatment centers are launched efficiently compliantly and withhigh-qualitycustomer experience.
Thishigh-impactrolereports intothe DirectorATCOnboarding who owns onboarding strategy and operational leadershipensuring consistent highquality execution through strong planning governance tools reporting and continuous improvement. The roleworks closely with the Account Directors(ADs)accountable forsite expansionprovidesADswith the right level of support depending on site or network needsanddelivers siteonboardingexecutionefficiently at scale by providing clear standards structure and visibilitycross-functionallyand across site archetypes.
The Senior ManagerATCOnboardingwill help ensuresiteonboarding is predictable scalable and executionready enabling faster readiness stronger crossfunctional alignment and continuous improvement as the organization grows.
Responsibilities
Drive PMO & Program Management Excellence
Executetheprocessframework forsiteonboardingand ensure executiondisciplineacross roles with onboarding responsibilities
Manage integrated onboarding timelines milestones dependenciesandrisks
Orchestrateonboarding workstreamscross functionally(Quality Medical Patient Support Commercial) ensuring clarity of roles timelines and deliverables
Proactivelyidentifyissues and drive resolution throughappropriate escalationpathways
Ensure onboarding execution aligns with operational excellence compliance and readiness expectations
Maintain onboarding playbooks templates and standard operating rhythms
Organize internalstatus meetings aligning site level support teams with network level hub members streamlining communicationacross forums
ManageOnboardingTools Platforms &TechnologyInfrastructure
Maintain accuracy andcontinuousimprovementofonboarding project management tools and platformsmaintenance(e.g. Smartsheet or equivalent)
Standardize tracking documentation and reporting artifacts
Ensure data quality adoption and consistency across onboarding program
Identifyopportunities to streamline workflows and improve visibility through tooling enhancements
Provide Leadership Reporting & Visibility
Help develop andmaintainprogramlevel dashboards and reporting across onboarding timelines risks and outcomes
Aggregate execution data into clear actionable insights for leadership
Provide regular onboarding performance updates to the Director ATCOnboardingand key stakeholders
Highlight trends bottlenecks and improvement opportunities supported by data
Lead Continuous Improvement
Conduct structured postactivation checkins to evaluate onboarding effectivenessand inform continuous improvement initiatives
Synthesize insights themes and opportunities; share findings with internal teams and leadership to inform continuous improvement
Partner with Account Directors and the Director ATCOnboardingto ensure feedback is translated into action where appropriate
Analyze qualitative and quantitative feedback across sitesand customer archetypes
Identifyroot causes of recurring execution challenges and partner with crossfunctional teams on improvements
Embed learnings back into onboarding processes tools and PM standards
BasicQualifications
Masters degree with 6 years of relevant experience
OR
Bachelors degree with 8 years of relevant experience
PreferredQualifications
710 years of experience in project management PMO leadership operations or largescale crossfunctional execution
Demonstrated success applying formal project management practices in complex regulated environments (healthcare life sciences or similar)
Strong analytical reporting and stakeholder management skills
Strong organizational communication and stakeholder management skills with the ability to influence align and drive execution across cross functional teams without direct authority
PMO or program leadership experience supporting multiple concurrent initiatives
Experience scaling standardized execution models across teams
Strongproficiencywith project management tools (Smartsheet or equivalent)
Continuous improvement mindset with comfort using data to drive change
Cell Therapy specialty pharmaceutical or site of care experience
Demonstrated ability to manage multiple onboarding engagements simultaneously
Customer centric mindset with strong facilitation skills
Ability tooperateeffectively in fast paced ambiguous environments
Travel Requirements
Some travel (up to 25%)may be
The salary range for this position is:
Kite considers a variety of factors when determining base compensation including experience qualifications and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus discretionary stock-based long-term incentives (eligibility may vary based on role) paid time off and a benefits package. Benefits include company-sponsored medical dental vision and life insurance plans*.
For additional benefits information visit:
Kite Pharma is committed to providing equal employment opportunities to all employees and applicants for employment and is dedicated to fostering an inclusive work environment comprised of diverse perspectives backgrounds and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race color religion national origin sex age sexual orientation physical or mental disabilitygenetic information or characteristic gender identity and expression veteran status or other non-job related characteristics or other prohibited grounds specified in applicable federal state and local order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Era Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact for assistance. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team. Please apply via the Internal Career Opportunities portal in Workday.
Kite is a biopharmaceutical company engaged in the development of innovative cancer immunotherapies with a goal of providing rapid long-term durable response and eliminating the burden of chronic care. The company is focused on chimeric antigen receptor (CAR) and T cell receptor (TCR) engineered cell therapies designed to empower the immune systems ability to recognize and kill tumors. Kite is based in Santa Monica CA. For more information on Kite please visit . Sign up to follow @KitePharma on Twitter at jobs in the United States:
For more information about equal employment opportunity protections please view theKnow Your Rights poster.
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT
Kite Pharma will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law.
Kite Pharma provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.
Required Experience:
Senior Manager
About Company
Kite is dedicated to curing cancer. Learn about the science of cell therapy, our cancer research, and our cancer treatments in the pipeline.