Senior Manager Advisory Services
Knoxville, TN - USA
Job Summary
C2 Labs is seeking a Senior Manager Advisory Services to lead and grow its cybersecurity compliance consulting practice. This role is responsible for delivering high-quality advisory services building scalable methodologies and developing a high-performing team focused initially on FedRAMP authorization FedRAMP 20X and continuous monitoring services.
The Senior Manager will oversee customer engagements service delivery resource planning team development and business growth while establishing repeatable processes and reusable accelerators that support expansion into additional compliance frameworks such as DoD IL GovRAMP and CMMC.
Reporting to the Vice President Cybersecurity Risk & Compliance Services this leader will work closely with internal stakeholders across GovCon AI & Innovation Business Development and Operations to ensure customer success and drive the evolution of C2 Labs advisory services portfolio.
- Lead and scale the Advisory Services practice.
- Develop service offerings delivery methodologies and operational standards.
- Establish performance metrics quality controls and continuous improvement initiatives.
- Drive strategic expansion into additional compliance and authorization frameworks.
- Oversee the successful delivery of advisory engagements.
- Ensure projects are completed on time within scope and aligned with customer expectations.
- Serve as an executive escalation point for delivery risks and client concerns.
- Maintain accountability for customer satisfaction and engagement outcomes.
- Recruit mentor and develop consulting professionals.
- Establish performance expectations and support career development.
- Build a scalable high-performing team capable of supporting growth objectives.
- Foster a culture of accountability collaboration and innovation.
- Support business development proposal efforts and customer presentations.
- Contribute to service pricing packaging and go-to-market strategies.
- Manage resource allocation utilization forecasting and practice profitability.
- Identify opportunities for account growth and strategic partnerships.
- Develop reusable templates playbooks and compliance accelerators.
- Capture lessons learned and institutional knowledge across engagements.
- Collaborate with AI & Innovation teams to identify automation opportunities and enhance service delivery through AI-enabled capabilities.
- 8 years of cybersecurity compliance or consulting experience.
- 3 years leading teams programs or service lines.
- Deep expertise in FedRAMP NIST 800-53 continuous monitoring and security authorization processes.
- Experience managing customer engagements and consulting delivery teams.
- Strong executive communication relationship management and problem-solving skills.
- Experience with FedRAMP 20X DoD RMF GovRAMP CMMC and related frameworks.
- Experience with GRC platforms such as RegScale ServiceNow GRC Archer eMASS or Xacta.
- Experience supporting federal agencies government contractors or FedRAMP-authorized environments.
- Professional certifications such as CISSP CISM or CGRC.
- Experience in consulting managed services or professional services organizations.
Success in this role will be measured by the growth and scalability of the Advisory Services practice customer satisfaction operational excellence team development and the successful expansion of C2 Labs compliance advisory capabilities into new markets and frameworks.
Required Experience:
Senior Manager
About Company
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