Senior Manager, Accounts Receivable

Morgan Lewis & Bockius LLP one of the worlds leading global law firms with offices in strategic hubs of commerce law and government across North America Asia Europe and the Middle East is seeking to hire a Senior Manager Accounts Receivable.

Reporting to the Senior Director US Financial Operations this position is responsible for the overall management of the Accounts Receivable Department overseeing collection process procedures and standards. Determining distribution of work to provide appropriate support to the firms attorneys and to achieve best results collecting from the firms clients. Collaborates with Business Operations to manage firm inventory identify and work to resolve potential collections issues. Keeps the Senior Director US Financial Operations and Chief Financial Officer informed on any major collection issues. Deals with specific Attorney or client issues and handle special projects as the Senior Director US Financial Operations or CFO may request.

Morgan Lewis recognizes the value of supporting flexible work arrangements. This position is based in our Philadelphia office and follows a hybrid work model.

Responsibilities:

• Provides oversight and guidance for Accounts Receivable staff particularly on significant and complex collections issues.

• Working with Senior Director US Financial Operations determine priorities for Accounts Receivable team. Responsible to assign personnel resources appropriately to account for those priorities and meet deadlines.

• Regularly reviews department processes to improve efficiencies increase accuracy and identify/fix potential issues.

• Collaborates with Firm Management Partners Business Operations department firms Office of General Counsel (OGC) and Practice Group Leaders on collection issues.

• With required Firm Management approval negotiates significant settlements or payment plans with certain clients.

• Keeps OGC informed regarding collection issues that may result in potential lawsuits seeking guidance and following OGC direction regarding collection efforts for those clients and for preparation of Notes.

• Participates regularly in scheduled practice group meetings and meetings with CFO.

• Oversees generation and distribution of monthly statement of accounts sent to clients.

• Provides financial metrics guidance and recommendations to the CFO regarding decisions related to writing off accounts receivable amounts. Where applicable provides similar information for related unbilled balances for the same clients.

• Oversees Accounts Receivable team efforts for the Firms mid-year and year-end countdown initiatives.

• Identifies information systems requirements for department and participates in review of potential new systems or system enhancements; ensures successful implementation of any approved system changes.

• Reviews and documents solicitations to the firm involving third party accounts receivable processors or virtual card payments and sale of proof of claims; advises CFO and OGC on same to facilitate decisions regarding acceptance of any such solicitations.

• Facilitates the development of staff by providing opportunities and support; provides timely feedback on work product; regularly coaches evaluates and recognizes staff performance and accomplishments.

• Adheres to Department budget; seeks opportunities to improve Department efficiency and reduce expenses by streamlining operations.

• Additional responsibilities may be assigned as needed.

• Leads by example; establishes clear expectations; sets direction and priorities; ensures that work levels are balanced among all staff; resolves internal staff issues in a timely manner; keeps staff informed of all appropriate information; builds effective team; delegates at appropriate level.

• Facilitates the development of staff by providing opportunities and support; provides timely feedback on work product; regularly coaches evaluates and recognizes staff performance and accomplishments.

• Establishes/adheres to Department budget; seeks opportunities to improve Department efficiency and reduce expenses by streamlining operations.

Supervisory Responsibilities:

• This position is responsible for managing the work performed by the AR Manager AR Supervisors AR Senior Specialists and AR Specialists. He/she is also responsible for the overall coordination and evaluation of these teams. He/she carries out supervisory responsibilities in accordance with the firms policies and applicable laws. Responsibilities include interviewing hiring training and developing employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Experience and Qualifications:

• Bachelors degree from an accredited four-year college or university.

• Minimum of 10 years of progressive accounts receivable experience.

• Minimum of 3 years of supervisory or people leadership experience.

• An equivalent combination of education and relevant experience may be considered.

• Strong technical proficiency in accounts receivable operations and related systems.

• Excellent written and verbal communication skills.

• Exceptional customer service and relationship management skills.

• Proven leadership supervisory and people management abilities.

• Strong interpersonal skills with the ability to collaborate effectively across all levels of the organization.

• Ability to prepare business correspondence proposals and reports present information effectively to employees and leadership and respond to questions from employees managers clients and vendors.

• Advanced mathematical skills including calculating rates ratios and percentages and interpreting graphs and charts.

• Ability to evaluate complex situations analyze multiple variables and develop practical solutions in environments with limited standardization.

Qualified candidates must apply online by visiting our website at and selecting Careers.

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Morgan Lewis & Bockius LLP is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value inclusion and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition veteran status gender identity genetic information or any other characteristic protected by federal state or local law.

Pursuant to applicable state and municipal Fair Chance Laws and Ordinances we will consider for employment qualified applicants with arrest and conviction records.

California Applicants: Pursuant to the California Consumer Privacy Act the following link contains the Firms California Consumer Privacy Act Privacy Notice for Candidates which explains the categories of personal information that we collect and the purposes for which we use such personal information. CCPA Privacy Notice for Candidates

Morgan Lewis & Bockius LLP reasonably accommodates applicants and employees who need them to perform the essential functions of the job because of disability religious belief or other reason protected by applicable law. If you believe you need a reasonable accommodation during the application process please contact Talent Acquisition at 888.534.5003 or

If hired your employment relationship with the firm will be on an at-will basis meaning that the firm may modify the terms and conditions of your employment at any time and that either you or the firm will be free to end the relationship at any time with or without cause and with or without advance notice although reasonable notice would be expected.