Senior Lead Systems Operations Engineer
Charlotte, NC - USA
Job Summary
About this role:
Wells Fargo is seeking a Senior Lead Systems Operations Engineer to lead production stability and modernization efforts across critical platforms with a strong focus on financial crimes environments.
This role is responsible for ensuring high availability and operational excellence across complex highly regulated systems while also driving transformation initiatives including automation improved observability and adoption of modern DevOps and SRE practices.
The successful candidate will partner closely with senior technology leaders CIOs infrastructure teams and business stakeholders to both maintain a resilient production environment and advance modernization efforts that improve efficiency scalability and speed of delivery. Building strong relationships and delivering exceptional internal customer service are essential.
As part of the target operating model this leader will help evolve the organization toward a more automated metrics-driven and continuously improving DevOps culture with a strong emphasis on innovation operational resilience and transformation at scale.
In this role you will:
Engage and influence stakeholders internal partners and peers in order to engineer projects identify new products and solutions and research solutions for existing systems
Identify and recommend opportunities for administration and maintenance of the remote monitoring and management system as well as the periodic system review
Perform network assessments security audits and system enhancement consultations
Determine appropriate strategy and actions of Systems Operations team to meet moderate to high risk deliverables
Interpret and develop policies and procedures and understand compliance and risk management requirements for supported system area
Provide implementation support for key risk initiatives
Collaborate with and influence all levels of professionals analysts or associates
Required Qualifications:
7 years of Systems Engineering and Technology Architecture experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education
3 years of SRE leadership experience
2 years of experience in a financial crimes production environment
Desired Qualifications:
Experience leading large-scale 24x7 production support environments within financial services preferably supporting financial crimes compliance or risk platforms
Demonstrated success driving transformation initiatives including automation DevOps SRE adoption and modernization of production environments
Strong understanding of end-to-end application environments including application support infrastructure and data flows with the ability to manage complex production issues
Experience partnering with senior technology and business leaders to align operational priorities with regulatory and business goals
Experience implementing and maintaining operational resilience practices including disaster recovery business continuity and high availability for critical systems
Job Expectations:
Ability to travel up to 10%
Ability to work on-site at approved location listed
This position is not eligible for Visa sponsorship
Relocation assistance is not available for this position
Posting End Date:
10 Jul 2026*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates including women persons with disabilities aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#DNP-INDRequired Experience:
Senior IC
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