Senior Lead Installation Technician

Unleash Your Potential

At Leidos we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers success. We empower our teams contribute to our communities and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers our people and our community. Our Mission Vision and Values guide the way we do business.

If this sounds like an environment where you can thrive keep reading!

The Mission

Leidos is seeking a Senior Lead Installation Technician to support a large enterprise IT contract. The Senior Lead Installation Technician will serve as a senior technical lead for end user technology refresh installation support of existing hardware software system configurations and new system initiatives to ensure that the organizations information technology infrastructure is operating securely reliably and efficiently. This individual will work in a team environment to ensure mission needs are met and ensure functionality of customer capabilities across multiple projects sites and technical areas.

Primary Tasks

• Responsible for installation configuration decommissioning and support of the customers end user devices. Lead installation teams while coordinating across multiple technical teams and interfacing with customers Leidos program managers and project managers. For entire projects responsible for personnel and project management coordination during site installs. Assign personnel to various projects direct their activities evaluate their work and provide technical oversight across concurrent installation efforts. Manage entire projects spanning multiple technical areas working to achieve key project/program objectives and deliverables. Provides primary interface with contractor support service groups and customer stakeholders.
• Develops and leads technical solutions to complex problems impacting multiple technical areas or disciplines.
• Provides installation and advanced troubleshooting support for desktops (thin and thick clients) printers monitors KVMs phones scanners and related peripheral devices.
• Establishes and enforces cable management and installation standards to ensure secure supportable and professional implementations.
• Deploys a wide variety of new hardware software and upgrades to existing installations.
• Confirms required security posture on all network equipment in accordance with DoD and local command mandates and requirements including updates STIGs IOS upgrades and other network security requirements.
• Prepares and maintains a wide range of documentation for processes and procedures related to computer systems and operations.
• Plans coordinates and schedules installs to minimize disruption to customer operations and business workflow.
• Understands implements and follows processes in accordance with current policies and procedures.
• Leads mentors and develops junior installation technicians and provides guidance to less experienced professionals.
• Serves as a team lead or task lead and may oversee multiple teams or installation workstreams.
• Communicates status risks and recommendations to customer and program leadership and supports process improvement and execution planning.

Basic Qualifications

• Must be able to work independently as a primary customer interface manage time effectively prioritize problems and provide reporting across multiple competing priorities and project demands.
• Strong verbal and written communication skills to effectively interface with military officials managers customer stakeholders subcontractors and technical teammates across multiple areas.
• Extensive knowledge of PC/network communications hardware/software in a multi-protocol environment.
• Expert knowledge of IT and network security best practices and protocols with the ability to apply advanced technical principles theories and concepts to complex operational environments.
• Candidate must at a minimum meet DoDM 8140.03 (previously DoD 8570) IT System Admin Intermediate certification requirements (Cloud GICSP SSCP Security CE GSEC or higher).
• Education:
• Candidate must have a Bachelors degree with 8 years of relevant experience Masters degree with 6 years Associates degree with 10 years or High School Diploma with 12 years.

Required Clearance:

• Due to the nature of the government contracts we support US Citizenship is required.
• An active TS/SCI with polygraph is required for this position or TS/SCI and willingness to obtain and maintain a poly.

Travel

• Potentially up to 25% worldwide majority in continental U.S.

Desired Qualifications

• 5 years of experience leading or managing teams of IT professionals.
• Experience leading enterprise-scale installation technology refresh or site deployment efforts.
• Experience coordinating across multiple technical teams and customer organizations.
• Demonstrated ability to manage large projects or processes with moderate impact on program outcomes
  

If youre looking for comfort keep scrolling. At Leidos we outthink outbuild and outpace the status quo because the mission demands it. Were not hiring followers. Were recruiting the ones who disrupt provoke and refuse to fail. Step 10 is ancient history. Were already at step 30 and moving faster than anyone else dares.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.