Senior Key Account Manager
Chicago, IL - USA
Job Summary
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Team Overview
The Insurance Marketing Solutions team partners with Property & Casualty (P&C) carriers to drive customer acquisition cross-selling and portfolio growth through TransUnions data-driven marketing solutions including identity audiences (FCRA and non-FCRA) and measurement. The team operates in a sales-driven environment supporting insurer marketing functions by delivering high-impact direct marketing programs while managing and expanding both new and existing business opportunities.In this role the Senior Key Account Manager collaborates closely with Account Executiveswho own client relationships and commercial strategies to lead execution program delivery and optimization for complex insurance clients.
This role reports directly to the Sales Director Account Development within the Direct Sales division. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
Role Overview and Core Responsibilities
- Lead day-to-day execution for assigned P&C insurance carrier accounts and serve as the primary operational point of contact
- Own onboarding implementation optimization and issue resolution
- Lead enterprise-scale direct marketing programs across channels such as direct mail and email
- Oversee audience strategy campaign execution and performance tracking
- Partner with analytics and operations teams to drive program optimization and actionable insights
- Collaborating with Account Executives to support account plans and growth objectives
- Identify expansion opportunities based on program performance and solution usage
- Support QBRs planning discussions and renewal readiness
- Coordinate across Product Analytics Operations Legal Compliance and Billing teams
- Ensure adherence to insurance-specific data governance and regulatory requirements
- Travel as needed for client meetings conferences and internal engagements (up to 20%)
Required Knowledge and Experiences
- 8 years of experience in account management client delivery or customer success
- Experience supporting Property & Casualty insurance carriers
- Experience leading large-scale marketing programs across multiple channels
- Experience partnering with sales teams in a collaborative account model
- Experience working in partnership with sales teams where Account Executives own the client relationship
Required Technical Skills
- Lead enterprisescale direct marketing programs including direct mail and email
- Oversee audience strategy execution readiness campaign coordination and performance tracking
- Partner with analytics and operations teams to support optimization and actionable insights
Were also looking for the preferred skills below. Whether you are proficient or could use some brushing up were happy to support your career development and growth in:
- Experience supporting insurance acquisition or crosssell programs
- Familiarity with datadriven marketing identity or analytics solutions
- Comfort working in a highly matrixed crossfunctional environment
- Experience supporting executivelevel client discussions
Benefits that support every part of your life:
At TransUnion we design benefits to help youfeel well do well and plan wellfrom day one.
For Your Health: Enjoyday-one eligibilityfor medical dental and vision coverage plus supplemental plan options. Spousal domestic partner and other eligible dependent coverage is available on select plans. Choose taxadvantagedHSAandFSAaccounts to make everyday care more affordable.
For Your Protection: Weve got your back withcompanypaid basic life and AD&D optionalvoluntary life and AD&Dfor you and your family andshort and longterm disability. You can also opt into alegal planpet insurance andtravel accident coverage.
For Your Family: Fromadoption assistance and fertility planning coveragetocaregiver support were here for every chapter. AccessDependent Care FSA for possibility of an employer match a andup to 12 weeks of paid parental leavewith eligibility for a thoughtful gradual return.
For Your Future: Build toward whats next with our401(k) with employer matchandEmployee Stock Purchase Plan (ESPP). Tapfinancial wellness resourcescareer coaching and optionallongterm care insuranceto plan confidently.
For You: Grow and recharge withtuition reimbursementflexible time off for exempt employees or paid time off for nonexempt employees up to 12 paid holidays per year commuter benefits employeediscountscharitable gift matching andpaid volunteer time off plus corporate volunteer events that make it easy to give back.
For Your Wellness: Access24/7 supportincluding professionaltherapycoaching and emotional wellbeing programs alongside guided meditation and resources that supportphysical mental social and financial wellness.
We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law. Additionally in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnions Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting .
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.
TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.
Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.
TransUnion Overview:
At TransUnion we encourage and are committed to creating a real positive impact and shared sense of purpose within our Workforce for Good which empowers our people to grow innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the drivers seat of their professional development while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; thats why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.
Be a part of our Workforce for Good youll work with great people pioneering products and cutting-edge technology.
TransUnions Internal Job Title:
Key Account Mg II Account Mgmt - Direct SalesCompany:
TransUnion LLCRequired Experience:
Manager
About Company
Company Overview TransUnion is a leading global risk and information solutions provider. Our mission is to help people worldwide access opportunities that lead to a higher quality of life. We accomplish this by delivering solutions that help organizations optimize their risk-based dec ... View more