Senior IT Support

Key Responsibilities

• Provide senior-level administration and technical support for Windows Linux/UNIX and other specialized RDT&E computing environments.
• Configure administer maintain troubleshoot and secure desktops servers workstations and associated IT infrastructure.
• Perform hardware and software installation configuration upgrades maintenance patching and lifecycle support.
• Support the establishment accreditation/authorization maintenance documentation and decommissioning of IT systems and enclaves.
• Implement and maintain system security configurations security patches access controls backups and other cybersecurity requirements.
• Monitor system access and support remediation of identified vulnerabilities discrepancies and security-related deficiencies.
• Assist with Information Assurance/Information System Security activities and may perform duties associated with IAO/IAM and CSA/FSA responsibilities when designated.
• Maintain software inventories licensing information approved software configurations and associated technical documentation.
• Support software approval configuration management device control and other Directorate-level IT and cybersecurity initiatives.
• Provide technical assistance to end users and resolve complex hardware software operating system network and application issues.
• Coordinate with Government and contractor personnel to ensure systems remain compliant with applicable Air Force and DoD policies and technical requirements.
• Support periodic system backups and recovery activities to protect mission data and maintain system availability.
• Provide technical recommendations for system improvements modernization interoperability and configuration changes.