Senior IT Program ManagerNetwork Services PMO

Lead multi-year enterprise-wide technology transformations aligned to the defined Network Services Strategic Roadmap focusing on optimizing and modernizing the companys network infrastructure. Work on strategic upgrades to the Wide Area Network (WAN) local and wireless networks across all branch locations and the security architecture defending the entire enterprise. Manage the overall planning execution and delivery of complex programs ensuring alignment with business objectives budget timeline and technical requirements. Develop multi-year strategic roadmaps for the network modernization program ensuring it aligns with overall business and IT strategies. Define program vision scope and objectives translating high-level business requirements into executable technical deliverables. Manage the full program lifecycle from initiation to closure including planning budgeting resource allocation and timeline management for all constituent projects. Utilize and promote best practices in project delivery leveraging methodologies such as Agile Prince2/PMP or a hybrid. Provide expert guidance on modernization efforts related to key network technologies. Collaborate with network and security architecture teams to ensure all solutions are scalable resilient and compliant with established standards. Drive the adoption of network infrastructure-as-code and automation to enhance efficiency and agility. Identify assess and mitigate program-level risks and dependencies developing effective contingency plans. Function as the central point of contact communicating program status risks and performance metrics to executive leadership and key stakeholders. Lead change management efforts to ensure the successful adoption of new technologies and operational processes across the organization. Oversee vendor selection negotiation and ongoing management for all telecommunications services hardware and software contracts. Manage the multi-million-dollar program budget tracking forecasts versus actuals and providing regular financial reporting. Coordinate host and facilitate structured workshops with internal technical teams and external vendors to drive alignment on technical designs solution planning and integration strategies. Create and present business cases to secure funding and executive support for network modernization initiatives. Develop detailed financial models that include a profit and loss view comparing modernization options against the Cost to Archive or maintain legacy systems. Work with technical project and program management expertise utilizing both Agile and Waterfall methodologies; networking technologies and network monitoring; cloud technologies and services including AWS Azure and GCP; data visualization and the ability to define and track objectives and key results (OKRs); financial modeling and analysis including creating business cases for large-scale technology investments; and managing multi-year complex technical programs from inception to completion.

Requirements: Bachelors degree in Computer Science Information Technology Engineering (any) or a related field of study plus five (5) years of experience with technical project and program management expertise utilizing both Agile and Waterfall methodologies; networking technologies and network monitoring; cloud technologies and services including AWS Azure and GCP; data visualization and the ability to define and track objectives and key results (OKRs); financial modeling and analysis including creating business cases for large-scale technology investments; and managing multi-year complex technical programs from inception to completion.

At AIG we value in-person collaboration as a vital part of our culture which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most far-reaching property casualty networks. It is an exciting time to join us across our operations we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG you can go further to support individuals businesses and communities helping them to manage risk respond to times of uncertainty and discover new potential. We invest in our largest asset our people through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

Were committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

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