Senior IT Engineer

The world still has coverage blind spots. You could help eliminate them at Skylo.

Skylo has pioneered a standards-based approach to satellite connectivity. We connect smartphones and IoT devices directly to satellites. No special hardware no entirely new networks. Just billions of existing devices suddenly reachable anywhere on Earth. Were not building toward this future. Were already in it.

Our direct-to-device service is live on millions of activated devices across five continents covering more than 72 million square kilometers in partnership with leading satellite operators mobile network operators Tier-1 chipset makers and OEMs worldwide. And were just getting started.

At the heart of it all is Skylos commercial NTN vRAN: a 3GPP standards-based cloud-native platform that seamlessly bridges terrestrial and satellite networks. Its the infrastructure that makes true anywhere anytime connectivity possible.

When you join Skylo youll work at the intersection of three markets reshaping how the world stays connected: mass-market consumer devices automotive and industrial IoT. Enabling people outdoors and critical workflows in the worlds most remote places.

This is a rare chance to work on technology that matters at a company thats already proving it works

This role is located Mountain View CA where we prefer onsite 5 days a week in office.

Summary Of How You Will Impact Skylo

As the Senior IT Engineer you will be responsible for architecting scaling and maintaining Skylos internal IT infrastructure corporate networks and employee productivity tools. You will act as a senior technical anchorbridging day-to-day corporate IT operations with the advanced needs of our cross-continental engineering and operations teams.

The ideal candidate possesses deep technical proficiency in modern Identity and Access Management (IAM) cloud-first fleet management (MDM) and enterprise networking along with a forward-thinking mindset that leans heavily into automation and AI tools.

How You Will Contribute

• Infrastructure & Cloud Operations: Work with India and Finland IT team to Own monitor and scale Skylos global IT footprint across offices in the US Finland and India. Manage cloud productivity suites (Google Workspace/Enterprise) and essential SaaS tools (Slack Jira/Confluence GitHub Zoom).

• Identity & Fleet Management: Design and optimize role-based access controls (RBAC) and user lifecycle workflows via modern IAM platforms (e.g. Okta). Manage and secure a highly distributed mixed-OS fleet (primarily macOS with some Windows) utilizing advanced MDM solutions (Jamf Kandji Intune).

• Enterprise Networking: Implement and maintain robust high-performance corporate office network infrastructure. Ensure maximum uptime and security using firewalls VPNs Zero Trust Network Access (ZTNA) VLANs and enterprise Wi-Fi 6 environments.

• Security & Compliance Collaboration: Partner closely with our InfoSec and Network Engineering teams to enforce rigid security frameworks. Actively maintain system compliance documentation and audit readiness for SOC 2 and ISO 27001.

• Automation & AI Integration: Proactively identify manual repetitive workflows (such as IT onboarding or ticketing pipelines) and design automated self-service resolutions using modern scripting languages and generative AI-driven tools.

• Tier 3 Support Escalation: Act as the highest tier of engineering support for complex cross-functional corporate IT issues maintaining strict service level objectives (SLOs) while providing high-touch support to global staff and leadership.

What We Look For

• Education: Bachelors degree in Computer Science Information Technology Computer Engineering or a related field (or equivalent practical experience).

• Experience: 5 years of experience in an IT Systems/Infrastructure role with a proven track record of handling mid-to-large scale tech environments.

• Environment Expertise: Strong knowledge of operating systems (Windows macOS Linux) office productivityGoogle Workspace Okta Jira/Confluence Slack Office 365 and IT Asset Management

• 3-6 plus years in IT Service Desk / IT Technical Support with escalation handling experience.

• Networking Foundations: Working knowledge of network fundamentals (DNS DHCP VPN LAN/Wi-Fi troubleshooting)Familiarity with network protocols firewalls and VPN technologies.

• Execution & Drive: The ability to work efficiently with minimal oversight in a fast-paced high-accountability environment.

Nice-to-Haves

• Relevant industry certifications (e.g. Okta Certified Administrator Jamf Certified Admin CCNA or AWS/GCP Cloud Practitioner).

• Relevant certifications (e.g. CompTIA A ITIL) are a plus.

Additional information

The compensation range for this position is dependent on location. These ranges reflects the low and high end of the range Skylo reasonably and generally expects to pay the hired candidate in this role.

• Bay Area CA: $115000 - $125000

Skylo is an equal-opportunity employer and we celebrate diversity. We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation parent or caregiver status political affiliation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service consistent with applicable federal state and local laws.

We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please let us know if you need assistance or accommodation due to a disability.

Required Experience:

Senior IC