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Senior IT Engineer

Wpromote

Job Location:

Los Angeles, CA - USA

Monthly Salary: $ 110000 - 130000

Posted: 21 May 2026 (30+ days ago)

Application Deadline: 8 October 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

The Role

The Senior IT Engineer will serve as a key technical anchor on the IT team owning the systems and platforms that power Wpromotes day-to-day operations. Reporting to the Director of IT this role is built for a senior individual contributor who can take strategic direction drive technical execution end-to-end and make sound systems decisions with minimal oversight. The ideal candidate brings deep expertise in Apple/Mac environments Google Workspace MDM and modern identity platforms and is energized by both hands-on engineering and partnering across the team to elevate IT as a whole. This role is onsite at our El Segundo office with an expected in-office presence of 2 days per week providing critical on-site support and serving as a senior point of escalation across the function.

At Wpromote we believe that great work is only possible with great people. Our goal is to build a better more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweeks Fastest Growing Digital Agency we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of whats possible in marketing.

We offer:

-Unlimited PTO

-Extended Holiday break (Winter)

-100% paid parental leave

-401(k) matching

-Medical Dental Vision Life Pet Insurance

-Sponsored life insurance

-Short Term Disability insurance and additional voluntary insurance

-Annual Class Pass credits and more!

The anticipated annual salary for this role will range from $110000 - $130000 based on a variety of factors unique to each candidate including skill set years and depth of experience education and certifications competitive benchmarks scope of responsibility market dynamics geographic location and the respective states salary threshold for exempt employees. At Wpromote pay ranges are subject to change and are based on specific market medians for similar jobs according to third-party salary benchmark surveys. Individual pay within that range can vary due to skills experience and available budget. The total compensation package for this role will include benefits (listed above).

*While there is some remote flexibility this role has an expected in-office presence of 2 days per week at our El Segundo office to support team needs

**This position is not eligible for immigration sponsorship

Important Notice: Beware of Job Scams

Wpromote recruiting communications will only be sent through our official channels via email addresses. If you see a posting elsewhere that is not reflected on it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.

#LI-SD

#LI-Remote

You Will Be

Owning Core IT Systems: Leading the administration and architecture of Google Workspace MDM (Iru) and identity platforms (Rippling Google Workspace) ensuring the systems that power the company run securely efficiently and at scale
Driving Technical Project Execution: Taking strategic direction from the Director of IT and own technical projects end-to-end. Define the path forward drive execution surface blockers proactively and communicate progress clearly
Resolving Complex Technical Escalations: Serving as the senior point of escalation for Tier 2 and Tier 3 issues partnering with the Senior IT Specialist to resolve technical challenges that fall outside their current scope
Leveraging AI to Drive Outcomes: Applying AI tools and automation to deliver measurable improvements in team efficiency cost savings and process optimization.
Providing On-Site IT Leadership: Delivering hands-on in-office support and serving as a senior IT presence at the El Segundo headquarters ensuring continuity of coverage and a high-quality experience for in-office employees and guests
Driving Support Ticket Queue Excellence: Contributing to day-to-day ticket queue coverage alongside the team analyzing trends and root causes to proactively eliminate recurring issues. Model a standard of responsiveness quality and professionalism that reflects ITs commitment to service excellence.
Strengthening IAM and Access Governance: Supporting Rippling IAM provisioning rules app integrations and access governance ensuring secure and efficient onboarding and offboarding across the company.
Building Documentation and Knowledge: Developing and maintaining technical documentation runbooks and internal knowledge resources that empower the team and create operational resilience.

You Must Have

4 years of hands-on IT engineering experience in a professional environment with a track record of owning systems and technical projects end-to-end
Deep expertise in Apple/Mac environments including macOS configuration troubleshooting and lifecycle management
Advanced Google Workspace administration experience including directory management group structure security policies shared drives and integrations
Hands-on experience supporting Mac-first Google-centric environments at scale with the ability to navigate complexity across systems integrations and end-user needs
Hands-on MDM platform experience (Jamf Mosyle Kandji or equivalent) covering device enrollment configuration profiles compliance policies and fleet health
SSO and identity platform experience including Okta Rippling or similar identity providers with working knowledge of provisioning authentication and access governance
Exposure to SOC 2 or similar compliance frameworks with an understanding of how IT supports security and audit readiness
Demonstrated use of AI tools to drive measurable outcomes with specific examples of time savings cost reduction or process efficiency
Strong communicator with the ability to take direction drive technical work autonomously surface blockers early and partner effectively across the team
The ability to operate with 70% autonomous decision-making on technical matters and brings sound judgment to systems-level architecture and design choices.
Direct working knowledge of A/V and conference room technology troubleshooting experience (Google Meet displays microphones soundbars)
Strong networking and documentation skills including Wi-Fi/VPN/DNS troubleshooting and clear technical writing
Security awareness including familiarity with FileVault MFA MDM compliance and endpoint protection best practices

Nice to Have

People management experience: while this role is scoped as a senior individual contributor candidates with prior experience leading or developing IT teams will be considered for expanded scope
Industry certifications (Jamf Certified Admin Apple Certified Support Professional Google Workspace Admin Okta Certified Professional)
ITIL certification or experience operating in ITIL-aligned environments
Scripting or automation experience (Bash Python AppleScript) for systems administration and workflow optimization
Experience evaluating selecting and implementing new IT vendors or platforms
Bachelors degree in IT Computer Science or related field or equivalent experience

Wpromote is committed to bringing together individuals from different backgrounds and perspectives providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive feel a sense of belonging and do impactful work together. As an equal opportunity employer we prohibit any unlawful discrimination against a job applicant on the basis of their race color religion gender gender identity gender expression sexual orientation national origin family or parental status disability* age veteran status or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify or if you believe that your employer has violated its E-Verify responsibilities please contact DHS.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Senior IC

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About Company

Wpromote

Wpromote is a leading full-service digital marketing agency delivering results for clients with an agile, outcome-first approach and deep business intelligence.

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