Senior IT Business Systems Analyst | Corporate & Procurement Applications

Job Description Summary

Job Description

The Senior IT Business Systems Analyst serves as a key liaison between business and technology teams with primary responsibility for supporting critical Corporate Real Estate Office Services and Procurement applications. This role ensures the stability accuracy and integrity of data flows through effective production support issue analysis and timely resolution of complex system problems. The analyst leads requirements elicitation and documentation efforts supports system enhancements and partners with stakeholders to improve processes controls and user outcomes.

Essential Duties and Responsibilities:

• Supporting Control-M BMC job abends and other production issues ensuring timely resolution.

• Works closely with the various teams and application vendors to resolve technical and system issues.

• Partnering with business stakeholders to gather define and document requirements.

• Providing business analysis support including process analysis and translation of business needs into technical requirements.

• Developing and reviewing system specifications including outputs and process flows.

• Development of training curriculum and training materials for existing and new functionality.

• Assisting with project planning and execution using established project management tools.

• Leading or contributing to projects while coordinating efforts and monitoring progress.

• Ability to understand in-depth details of business processes rules. Document and communicate them effectively to various technical and non-technical partners.

• Performs other duties and responsibilities as assigned.

Previous Experience:

• Ideally three (3) to five (5) years of related experience or combination of education training and experience.

• Experience in Financial Services Industry is preferred.

• User-based experience around AI tools would be preferred.

Qualification/Skills:

• Experience with requirements gathering and translating business needs into technical solutions.

• Strong analytical problemsolving and communication skills.

• Experience with TFS or Jira preferred.

• Experience with job scheduling tools such as BMC ControlM or other job scheduling tool is preferred.

• Experience with SQL for data validation and investigation.

• Experience with Alteryx workflow development is preferred.

Professional Competencies:

• Assume ownership and accountability while serving as a key liaison between application development and business operations.

• Identify issues risks and opportunities by analyzing data from multiple sources and drawing sound conclusions.

• Communicate information clearly and effectively to diverse audiences.

• Maintain a strong client focus by understanding needs and fostering productive longterm relationships.

• Provide flexibility to support nonstandard work hours including nights weekends and oncall responsibilities as needed.

Licenses/Certifications:

• None required.

Education

Work Experience

Certifications

Travel

Workstyle

The total compensation for this position includes base salary or wages and may include components such as additional compensation (cash or equity) discretionary bonuses or commissions. This position is eligible for a benefits package that may include medical dental and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation holidays and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered visit .

At Raymond James our associates use five guiding behaviors (Develop Collaborate Decide Deliver Improve) to deliver on the firms core values of client-first integrity independence and a conservative long-term view.

We expect our associates at all levels to:
Grow professionally and inspire others to do the same
Work with and through others to achieve desired outcomes
Make prompt pragmatic choices and act with the client in mind
Take ownership and hold themselves and others accountable for delivering results that matter
Contribute to the continuous evolution of the firm

At Raymond James as part of our people-first culture we honor value and respect the uniqueness experiences and backgrounds of all of our Associates. When associates bring their best authentic selves our organization clients and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.