Senior IT Analyst

Our story is simple: were a real estate company focused on epicenters of innovation for media and tech. That was our Chairman and CEO Victor Colemans vision when he founded the company in 2006. He began building a seasoned team purchased two Hollywood studio lots and dramatically expanded our California office footprint by taking the company public in 2010.

Today from our Los Angeles headquarters to Silicon Valley to San Francisco to Seattle to Vancouver and beyond we own transform build and operate marquee office and studio properties. Fortune 500 premier growth companies and groundbreaking start-ups with an emphasis on those in the media and tech industries call these properties home. Our expertise and our industry relationships enable us to access markets and assets ahead of the curve. We concentrate on where the talent is and wants to bejust like our tenants and clients. We work closely with them to find and create the perfect environment and to provide the services that enable their employees to thrive.

We build we create value and were always looking towards whats next.

We are seeking a Senior IT Analyst who demonstrates a combined understanding of Windows Operating Systems Microsoft Office Suites Office365 Zoom Video Conferencing Windows-based computer & server hardware networking Apple OSX iOS and Android Smartphones along with hybrid Azure Active Directory Account Administration. Excellent communication interpersonal and customer service skills with consistent follow-up and follow-through are essential to success in this position. Ability for occasional local travel across our San Francisco Bay Area locations.

What Youll Do

• Day-to-day responsibilities primarily consist of desktop support and monitoring the ServiceNow Ticketing System.

• Active Directory/Hybrid Azure AD Office 365 administration creating & terminating user accounts; resetting passwords; responding to and resolving IT-related issues.

• Windows-based PC support and related hardware & software; hardware setups multi-function printers and basic enterprise-level networking & WIFI.

• Microsoft Intune MDM support Apple iOS & Android including AT&T & Verizon Wireless Corporate account support.

• Windows file shares support using role-based security; assigning and revoking access.

• Provide technical guidance leadership and subject matter expertise to end-users with computer IT system and software questions.

• Maintaining and configuring computer peripherals printers and MFPs including related software.

• IT Asset Management hardware & software inventory including life cycle management.

• Assist in training new users and provide ongoing training to existing end-users as needed or requested.

• Provide technical assistance for conference calls and Zoom Video conferencing.

• Develop and maintain excellent working relationships with all departments and provide a high level of in-person and remote IT support throughout the organization including support of our senior executive team.

• Be familiar with Sarbanes-Oxley compliance processes comply with standard IT security policies and practice a high standard of IT security hygiene.

What Youll Need

• Bachelors degree in a related field or equivalent work experience required.

• Minimum 46 years of experience supporting onsite and remote users in a mid- to large-sized corporate environment including Windows-based PCs and Apple devices.

• Experience with Microsoft Office 365 Hybrid Azure AD Administration Intune mobile device management TEAMS OneDrive & DUO two-factor authentication.

• Experience with Windows servers basic networking and ServiceNow Ticketing System.

• Experience with Microsoft Windows & Mac computer software and hardware multifunction printers and imaging practices.

• Zoom Video Conferencing knowledge

• Strong problem-solving and troubleshooting skills to promptly and efficiently resolve technical problems.

• Ability to multitask be proactive and be a self-starter in a team-oriented collaborative open and exciting work environment.

• Ability to communicate effectively and professionally with C-Suite Executives non-technical business users clients and vendors.

• Ability to occasionally work varied hours including early morning late evening or weekends to provide on-site support.

What Makes You Stand Out

• Experience with Windows System Center Dell network switches SharePoint Angus Argus BrightSign Meraki Darktrace Logic Monitor single sign-on and Proofpoint are all pluses.

• ITIL v4 Foundation certification desired.

Essential Physical Functions

• Requires a wide range of constant physical and office activities including but not limited to walking standing sitting for long periods of time bending lifting etc.

• Requires walking and climbing stairs throughout offices.

• Requires lifting and handling computer equipment supplies and materials up to 50 pounds.

Hudson Pacific Properties is proud to be an Equal Opportunity employer. We consider all qualified applicants for employment without regard to race color religion creed sex gender identity or expression national origin age disability medical condition marital status sexual orientation genetic information protected veteran status or any other basis protected by applicable law including federal state and local fair chance laws.

Employment is contingent upon completion of applicable screenings in accordance with local laws.

The company uses E-Verify to confirm the identity and employment eligibility of all new hires.

If you require a reasonable accommodation during the application or hiring process please notify us at so we can support you throughout the recruitment experience.

Required Experience:

Senior IC