Senior IT Analyst
Job Location:
Norfolk, MA - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
City/State
Norfolk VAWork Shift
First (Days)Overview:
Overview
Sentara Health is seeking a highly analytical and technically skilled Senior IT Analyst to support and enhance critical Health Plan and Case Management systems. This role serves as a key liaison between business stakeholders Case Management leadership and technical teams to design develop and optimize data solutions that improve operational efficiency and member outcomes.
The Senior IT Analyst will leverage expertise in SQL development ETL processes reporting and application support to deliver scalable business solutions. Responsibilities include analyzing business requirements creating and maintaining complex SQL code and SSIS packages supporting application enhancements automating processes and ensuring data integrity across systems. The ideal candidate will possess strong Health Plan and Case Management knowledge experience working with JIVA or similar care management platforms and the ability to translate business needs into effective technical solutions.
- Develop maintain and optimize SQL-based solutions to support business operations and reporting needs.
- Design and support ETL processes and SSIS package development for data integration initiatives.
- Analyze business and clinical requirements and recommend technology solutions to improve efficiency and reduce operational costs.
- Collaborate closely with Case Management leadership and business stakeholders to support workflows case assignment processes and operational improvements.
- Support software application enhancements upgrades testing and implementation activities.
- Create and execute test plans document test results and ensure quality delivery of system changes.
- Troubleshoot application and data-related issues and participate in incident problem and change management activities.
- Identify opportunities for automation and process improvements using SQL Python and related technologies.
- Coordinate project activities related to system enhancements and application releases.
- Provide production support and serve as a technical resource for end users and cross-functional teams.
- Bachelors Degree in Information Technology Computer Science Healthcare Informatics Business Analytics or a related field (Preferred)
- 5 years of relevant experience with a degree may be accepted in lieu of advanced education requirements
- 7 years of relevant experience without a degree
- No specific certification or licensure requirements
- Five (5) years of Health Plan IT experience required.
- Extensive experience developing and optimizing complex SQL queries stored procedures and database solutions.
- Experience designing developing and maintaining ETL processes and SSIS packages.
- Strong understanding of Case Management Care Management and Health Plan operations.
- Experience partnering with business leaders to gather requirements define solutions and support operational initiatives.
- Experience supporting application enhancements automation projects system upgrades and production support activities.
- Knowledge of JIVA Care Management platform strongly preferred.
- Python programming experience for automation and process improvement strongly preferred.
- Experience with software testing change management incident management and production support.
Benefits: Caring For Your Family and Your Career
Medical Dental Vision plans
Adoption Fertility and Surrogacy Reimbursement up to $10000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term Short-Term Disability and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance $5250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down $10000
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobacco-free environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.
Required Experience:
Senior IC
About Company
Sentara Health, is an integrated, not-for-profit health care delivery system in Virginia and North Carolina. Sentara improves health everyday.
