Senior IT Analyst

Our Sunset Studios portfolio has one missionto provide premiere studio production facilities and top-notch service bar none.

Our lots include 35 modern sound stages on over 42 acres in Hollywood another 7 stages 20 minutes north at Sunset Glenoaks and 6 brand new purpose-built stages in the heart of Manhattan. At our state-of-the-art production facilities our clients enjoy the latest amenities and sophisticated digital technologies.

Whats more we offer a service platform that is unequaled in value. All clients enjoy a highly personalized level of service from our attentive team providing unsurpassed concierge-style support while understanding the need for flexibility. Our platform also includes Quixote by Sunset Studios providing an unparalleled combined business offering of stages transportation equipment and production services.

At Hollywoods center for nearly 100 years weve played a critical role in the development of the entertainment industry.

Summary:

We are seeking a Sr. IT Analyst Studio Infrastructure to collaborate with teams and departments responsible for network administration infrastructure planning and hands-on studio support for our Sunset Studios tenants. This role goes beyond day-to-day troubleshooting: you will lead infrastructure upgrades and hardware refreshes coordinate projects across vendors and internal teams and serve as the go-to technical resource for our studio environment. Youll manage LAN/WAN connectivity switching and firewall configurations while continuing to deliver the white-glove service our tenants expect across Windows and Mac platforms Microsoft 365 networking AV systems and mobile devices.

What Youll Do:

• Own and maintain the studio network infrastructure including switches firewalls VLANs wireless access points and WAN/LAN connectivity across all Sunset Studios lots.

• Plan scope and coordinate infrastructure upgrade projects and hardware refresh cycles develop timelines track milestones manage vendor deliverables and communicate status to IT leadership.

• Serve as the primary escalation point for complex technical issues and help build team capabilities.

• Administer Azure AD / Entra ID and Microsoft 365; manage user lifecycles security and groups.

• Monitor network performance and availability; troubleshoot connectivity latency and security incidents across production and corporate environments.

• Manage server infrastructure (on-premises and cloud) including patching verification and capacity planning.

• Oversee AV and conferencing systems (Zoom Rooms Teams Rooms RingCentral/Mitel) for studio conference rooms screening rooms and production spaces.

• Lead hardware procurement asset lifecycle tracking and disposal processes in coordination with finance and compliance teams.

• Ensure compliance with Sarbanes-Oxley IT controls security policies and audit requirements; participate in internal and external audit support.

• Provide white-glove IT support and build strong relationships with studio tenants productions and internal departments across all levels.

• Collaborate closely with other Sunset Studios IT team members providing virtual and/or on-site assistance as needed.

• Travel between studio lots and/or reassignment may be required.

• Other infrastructure and technology projects as assigned.

What Youll Need

• Minimum of 4 years experience in IT infrastructure support network administration or systems engineering in a mid-to-large corporate environment (studio or entertainment industry experience a strong plus).

• Bachelors degree in Information Technology Computer Science or a related field or an equivalent combination of education and hands-on experience.

• Solid understanding of network fundamentals: TCP/IP DNS DHCP VLANs firewall rules VPN and wireless networking; hands-on experience configuring and troubleshooting managed switches routers and access points.

• Proficiency with Microsoft 365 administration and Azure AD / Entra ID.

• Experience with Windows Server (2019/2022) Active Directory PowerShell and system patching practices.

• Working knowledge of endpoint security tools including antivirus EDR encryption/BitLocker and MDM solutions such as Intune.

• Demonstrated experience coordinating IT projects hardware refreshes network upgrades or office/studio build-outs including timeline management vendor coordination and stakeholder communication.

• Experience with ITSM platforms such as ServiceNow; familiarity with ITIL processes.

• Ability to work varied hours including early morning late evening or occasionally weekends to provide on-site support during production schedules.

• Strong communication and interpersonal skills; ability to translate technical concepts for non-technical stakeholders and build trust with studio tenants and production teams.

• Self-directed problem solver who can prioritize across multiple concurrent projects in a fast-paced studio environment.

What Will Get You Noticed:

• CCNA CCST CompTIA Network Server or Security certification.

• Experience using the CLI to configure and troubleshoot enterprise network switches from Dell Technologies and Cisco Systems.

• ITIL v4 Foundation certification.

• CAPM or other project management credential.

• Experience leading end-to-end hardware refresh or network infrastructure upgrade projects.

• Familiarity with studio/production-specific IT needs (dedicated production networks isolated VLANs for talent/crew high-bandwidth media workflows).

• Experience with Cisco Meraki Palo Alto or Fortinet firewall platforms.

• Hands-on experience with virtualization (Hyper-V VMware) and cloud infrastructure (Azure IaaS).

• Experience with enterprise administration of SharePoint Proofpoint Abnormal or Box/Dropbox.

• Professional experience within entertainment or media production organizations.

Essential Physical Functions/Environment:

• Requires a wide range of constant physical and office activities including but not limited to walking standing sitting for long periods of time bending lifting etc.

• Requires walking and climbing stairs throughout property including construction sites.

• Requires movement between departments to facilitate work.

• Requires lifting and handling computer equipment supplies and materials.

• Requires close distance peripheral vision and depth perception.

Sunset Studios is proud to be an Equal Opportunity employer. We consider all qualified applicants for employment without regard to race color religion creed sex gender identity or expression national origin age disability medical condition marital status sexual orientation genetic information protected veteran status or any other basis protected by applicable law including federal state and local fair chance laws.

Employment is contingent upon completion of applicable screenings in accordance with local laws.

The company uses E-Verify to confirm the identity and employment eligibility of all new hires.

If you require a reasonable accommodation during the application or hiring process please notify us at so we can support you throughout the recruitment experience.

Required Experience:

Senior IC