Senior Infrastructure Project Engineer

Location:Brooklyn NY/Remote

Department: Project Team

Reports to: Project Manager

Job Summary:

The Senior Infrastructure Project Engineer is responsible for designing planning and delivering complex IT projects that fall outside standard managed services agreements. This role combines strong technical execution with ownership of project design documentation timelines and budgets. The Senior Infrastructure Project Engineer ensures projects are delivered according to best practices aligned with client requirements and ready for seamless handoff to the service team.

Key Responsibilities:

Client Onboarding & Discovery

• Lead technical onboarding discovery and environment assessments for new clients

• Standardize client environments to MSP best practices (M365 Azure AD AD security backups monitoring)

• Ensure environments are fully documented and integrated into internal systems
• Act as the technical lead through onboarding until transition to steady-state support

Project Design & Planning

• Design technical solutions that meet client business needs

• Create clear scopes of work estimates and project work plans

• Define project phases tasks dependencies resources and checklists
• Identify risks dependencies and out-of-scope work early

Project Implementation

• Execute projects according to approved plans and standards

• Track project progress hours and scope alignment

• Identify and escalate change order needs when scope changes

• Deliver secure scalable and supportable solutions

Network & Infrastructure Engineering

• Design and implement network server cloud and migration projects

• Work across routing switching firewalls VPNs wireless and hybrid environments

• Assess existing environments and recommend improvements

Documentation & Standards

• Maintain accurate project documentation diagrams and ticket notes

• Ensure documentation is complete and usable for service and support teams

• Contribute to standardized templates checklists and project processes

Leadership & Collaboration

• Mentor junior engineers during project work

• Coordinate with Project Managers Account Managers and Client Success teams

• Provide feedback on recurring issues and process improvements

What Success Looks Like

Projects are delivered on time within scope and aligned with best practices. Clients receive clean well-documented and support-ready environments. Work plans are clear repeatable and easy to execute. Strong collaboration exists across project service and account teams.

Required Experience:

Senior IC