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SENIOR HR GENERALIST EMPLOYEE & LABOR RELATIONS

Lynx


Job Location:

Orlando, FL - USA

Monthly Salary: Not provided by the employer
Posted: 19 July 2026 (30+ days ago)
Application Deadline: 25 November 2026
Vacancies: 1 Vacancy

Job Summary

LYNX Central Floridas Regional Transportation Authority is seeking an experienced Senior Human Resources Generalist to join our HR team. This role is ideal for a seasoned HR professional who thrives in employee and labor relations and excels in conducting workplace the RoleThis Senior HR Generalist role will serve as a key resource for employees and leadership with a primary focus on employee/labor relations and workplace investigations. This position supervises one HR Generalist and reports directly to the Manager of Human Resources. This role supports a unionized public-sector environment and ensures our processes uphold collective bargaining agreements agency policies and due process addition to investigations the ideal candidate brings broad HR knowledge and can seamlessly support other functional areas such as benefits recruitment policy administration onboarding and performance ResponsibilitiesLead and conduct neutral timely investigations into workplace performance issues general misconduct safety violations and policy clear comprehensive and legally defensible investigative reports; assist managers in drafting their reports to ensure accuracy and all investigatory processes comply with collective bargaining agreements agency policies and due process requirements including representation guidance to leadership on disciplinary actions grievance processes and labor relations trends and recommend proactive solutions or training to address systemic HR operations including recruitment benefits administration onboarding HRIS updates policy interpretation and employee across teams to uphold LYNXs values of respect collaboration care and Candidate ProfileMinimum of 5 years of HR Generalist experience including at least 2 years focused specifically on employee/labor relations and experience conducting investigations and writing investigative reports in a unionized and/or public-sector knowledge of collective bargaining agreements investigatory due process standards and documentation communicator with the ability to present findings coach managers and build positive working to work with independence sound judgment and high attention to HR experience across multiple functional areas such as benefits recruitment and policy with HRIS systems (Dayforce Oracle HCM preferred).Bachelors degree in HR Business/Public Administration or a related Work at LYNXWe offer a comprehensive benefits package designed to support your well-being today and strengthen your financial security for tomorrow including:Robust Retirement PackageDefined contribution 401(a) plan with a 7% employer base contribution100% employer match up to 3% of employee contributions into the 457 planFREE employeeonly medical insuranceCompany paid life insurance and long-term disability insuranceCompetitive medical dental and vision coverageShort-term disability insurance availableFlexible Spending AccountsPaid vacation sick leave and holidaysEmployee assistance and wellness programsAccess to our onsite Employee Wellness CenterFREE bus transportation for you your spouse and dependent childrenSponsorship Notice:LYNX does not sponsor employment-based visas including H-1B. All candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. STEM OPT: LYNX is not a STEM-OPT Employer.******************************************************************************************************************************************************JOB DESCRIPTION:The Senior Human Resources Generalist is responsible for providing daily support for our Human Resources programs and policies including employee relations investigations training HRIS maintenance onboarding policy implementation change management and employment law compliance. The position serves as a key resource for employees and Functions: This list is intended to indicate the general nature and level of work performed by employees within this classification and is not designed to be interpreted as an exhaustive listing of all tasks required of employees assigned to the job. All employees will be expected to perform other duties as assigned. All jobs require regular and reliable and Team LeadershipPlans coordinates supervises and evaluates the work of assigned staff; administers work assignments and monitors deadlines meets with staff regularly to identify and resolve problems; counsels employees to correct deficiencies and takes corrective action as Relations and InvestigationsInvestigations: Conducts neutral and timely investigations into allegations of general misconduct including but not limited to:Violations of workplace rules policies and proceduresInsubordination dishonesty misuse of government resourcesPerformance-related misconduct and safety violationsUnprofessional conduct and ethics violationCompliance: Ensures investigatory processes comply with CBAs agency policies and due process standards. Ensures employee representation rights are honored during investigatory interviews (e.g. Weingarten rights). Supports disciplinary processes by providing investigative findings documentation and testimony for : Develops and delivers training on investigatory procedure interview best practices documentation standards and non-EEO policy compliance for managers and HR partnersReporting Writing: Prepares clear comprehensive investigative reports outlining findings of fact credibility assessments and policy or rule analysis. Ensures reports are legally defensible and suitable for use in disciplinary actions grievance hearings or Entry: Tracks investigations to ensure contractual timelines and procedural requirements are : Identifies trends or systemic issues related to employee conduct and recommends corrective actions or Generalist Support: Provides support in benefits onboarding policy interpretation and performance management. Serve as a resource for employees and supervisors on HR procedures and best Planning and Financial Oversight: Assists with the development of accurate budget forecasts. Manages assigned budgets in alignment with organizational goals and fiscal policies. Analyzes financial data to ensure responsible allocation of resources and proactively identify opportunities for efficiency and cost and RetirementBenefits Administration: Oversee the administration of employee benefits programs including medical dental vision life insurance disability and voluntary benefits. Serve as the primary point of contact for employee benefits inquiries and vendor Plans:Oversees the administration of retirement programs such as defined benefit pensions 401(a) 457(b) or other public sector retirement plans. Coordinate with plan providers ensure compliance with plan rules and IRS regulations and assist employees with enrollment changes and retirement planning Enrollment & Communication:Leads the annual open enrollment process including planning system updates employee communications and coordination with benefits carriers. Develop and deliver clear accessible materials and presentations to educate employees on benefit & Reporting: Ensures compliance with all applicable laws and regulations including ACA HIPPA COBRA FMLA and retirement plan requirements. Prepare and submit required reports and filings such as 1095-Cs and retirement plan Management: Administers leave programs including FMLA short- and long-term disability and other statutory or company-sponsored leave policies. Coordinate with payroll and department managers to ensure accurate tracking and Generalist Support:Provides support in employee relations onboarding policy interpretation and performance management. Serve as a resource for employees and supervisors on HR procedures and best Improvement:Evaluates and recommend improvements to benefits and retirement processes systems and employee experience. Stay current on industry trends and legislative changes affecting benefits and retirement Entry:Coordinates activities involving status changes; enters all information into HRIS in accordance with policies/procedures; ensures promotions/demotions are in compliance with policies/procedures; verifies salary changes and ensures inclusion of correct Planning and Financial Oversight:Assists with the development of accurate budget forecasts. Manages assigned budgets in alignment with organizational goals and fiscal policies. Analyzes financial data to ensure responsible allocation of resources and proactively identify opportunities for efficiency and cost Qualifications:Bachelors degree from a regionally or nationally accredited institution in Human Resources Management Business or Public Administration or a closely related field plus five years of experience as an HR generalist to include a minimum of two years of experience in each assigned area of specialization; or a combination of related education training and experience sufficient to successfully perform the essential duties at the level directly related experience beyond the minimum requirement may substitute for the required education on a year-for-year with HRIS software such as Dayforce and/or Oracle Qualifications:Government public sector and/or transit work working in a union environmentSPHR/PHR or SHRM-SCP/SHRM-CP CBP or other HR-related certificationKnowledge Skills & Abilities (KSAs):Knowledge of the principles and practices of benefits compensation employment and employee/labor of collective bargaining agreements and to exercise independent judgement and initiative within established to analyze and identify employee administrative operational and organizational issues; evaluate alternatives and reach sound logical and fact-based conclusions; develop sound and persuasive to collect evaluate and interpret data in statistical and narrative forms; ability to use qualitative and quantitative analysis tools and to demonstrate personal initiative follow-through and to lead train evaluate and supervise staff project team members and/or external vendor using computer and related technology including proficiency with Microsoft Office applications (Word Excel PowerPoint Outlook) the internet and knowledge of HRIS to exhibit a professional courteous to work in a diverse communication and interpersonal skills including the ability to establish and maintain positive working relationships with those encountered in the course of work using principles of excellent customer Environment & Special Considerations:Works in an office environment and requires long periods position requires close visual acuity to perform an activity such as viewing a computer terminal and extensive reading.

Required Experience:

Senior IC


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