Senior HRIS Systems Administrator

Are you RichmondR.E.A.D.YRespect.Equity.Accountability.DiversityYOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent fostering growth opportunities and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

The anticipated hiring range is $78829 - $102936

The Sr. HRIS Systems Administrator is responsible for the administration configuration maintenance and continuous improvement of the Citys Human Resources Information Systems (HRIS). This position serves as a key technical and functional resource supporting HR benefits recruitment employee data reporting and other HR-related business processes for a workforce of more than 4000 employees.

Working under the direction of the HRIS Division Manager the Sr. HRIS Systems Administrator provides day-to-day system administration and works collaboratively with Human Resources Payroll Information Technology Finance departmental HR representatives vendors and other stakeholders to ensure HR systems are secure reliable accurate and aligned with organizational needs. The position also provides critical operational redundancy and support for essential HR and payroll functions.

• Administers and maintains HRIS applications modules configurations workflows business rules security roles and user access.
• Provides functional and technical support for HR employee data organizational management recruitment onboarding and related HR technology processes.
• Monitors system performance and resolves system issues data discrepancies workflow errors and user access concerns.
• Maintains HRIS security roles and permissions and conducts periodic access reviews to support appropriate segregation of duties and internal controls.
• Supports payroll system administration testing troubleshooting and issue resolution in collaboration with Payroll and HRIS staff.
• Collaborates with Information Technology on systemic configuration testing validation and implementation of system enhancements upgrades patches and new functionality.
• Develops and executes test plans and documents testing results prior to implementation of system changes.
• Maintains data integrity through routine audits reconciliations exception reporting and corrective actions.
• Develops and maintains standard and ad hoc reports dashboards queries and data extracts to support operational and leadership decision-making.
• Oversees system integrations and interfaces between HRIS payroll benefits and recruitment.
• Evaluates existing HR processes and recommends system enhancements automation and workflow improvements to increase efficiency and reduce manual transactions.
• Provides training and guidance to HR staff departmental users managers and other system users.
• Partners with vendors and Information Technology staff to troubleshoot complex system issues and coordinate system changes.
• Supports HRIS projects implementations upgrades conversions and other technology initiatives.
• Ensures HRIS activities comply with applicable policies procedures records requirements security standards and regulatory requirements.
• Maintains confidentiality and safeguards sensitive employee payroll and personally identifiable information.
• Provides backup support for critical HRIS and payroll-related functions to ensure continuity of operations.
• Performs other related duties as assigned.

KNOWLEDGE SKILLS AND ABILITIES

Knowledge of:

• Human Resources Information Systems and enterprise HR technology.
• HR and payroll business processes and practices.
• HRIS configuration workflows security reporting and data management.
• Data integrity auditing reconciliation and quality assurance practices.
• System implementation testing upgrades and change management.
• Information security role-based access and confidentiality requirements.
• HR metrics reporting and data analytics.
• Principles of process improvement and workflow automation.

Skills in:

• HRIS administration and troubleshooting.
• Data analysis reporting and problem solving.
• System configuration and testing.
• Microsoft Excel and other data analysis/reporting tools.
• Proficiency with the Microsoft Power Platform
• Developing queries reports dashboards and data extracts.
• Documenting business processes and system procedures.
• Managing multiple priorities and projects.
• Communicating technical information to non-technical audiences.
• Providing responsive internal customer service.

Ability to:

• Analyze complex HRIS and business process issues and recommend effective solutions.
• Maintain a high degree of accuracy when working with employee and payroll data.
• Identify opportunities to automate and streamline HR processes.
• Work collaboratively across Human Resources Payroll Finance Information Technology and operating departments.
• Exercise independent judgment while maintaining appropriate controls and confidentiality.
• Manage competing priorities in a high-volume deadline-driven environment.
• Learn and support multiple HR technology platforms.
• Translate operational requirements into effective system solutions.

Minimum Qualifications

• Bachelors degree in Human Resources Information Systems Business Administration Computer Information Systems Data Analytics or a related field and three (3) to five (5) years of progressively responsible experience supporting or administering Human Resources Information Systems payroll systems enterprise applications or related technology.

• An equivalent combination of education training and experience that provides the required knowledge skills and abilities may be considered.

Preferred Qualifications

• Experience in managing and administering HRIS systems within large complex organizations ensuring data integrity compliance and operational efficiency.
• Experience with HR/payroll system configuration security administration workflow management reporting integrations and testing.
• Experience supporting payroll operations and payroll-related system processes.
• Experience with HRIS implementations upgrades conversions or major system enhancements.
• Experience developing HR dashboards metrics and workforce analytics.
• Experience in local government or the public sector.
• HR payroll HRIS project management or technology-related certification preferred.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process please contact Veronica Kenner by email at

This policy applies to all terms and conditions of employment including recruitment hiring placement promotion termination layoff transfer leaves of absence compensation and training.

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