Senior HR Manager

Purpose of the Role

We are seeking a Senior HR Manager to lead our US HR and Operations function. This is a senior trusted role with a seat at the table - responsible for shaping the employee experience driving engagement and ensuring compliance and operational excellence across the US.

Reporting directly to the HR Director (based in London) and partnering closely with the US Managing Director you will provide both strategic and hands-on HR leadership for a high-performing business. Youll oversee the HR Generalist and Office Manager act as the senior HR contact for the US team and play a key role in aligning US people priorities with global initiatives.

This is a dynamic opportunity for an experienced HR professional who thrives on variety collaboration and impact - combining people leadership commercial insight and operational excellence in equal measure.

Key Responsibilities

Leadership and Business Partnership

• Act as the senior HR point of contact for all US employees and managers providing expert advice coaching and practical solutions.
• Partner with the US Managing Director HR Director and senior leaders to align people strategy with business goals.
• Lead and develop the HR Generalist and Office Manager fostering growth accountability and collaboration.
• Collaborate with HR colleagues across EMEA and APAC to ensure alignment and consistency in policies processes and initiatives.

Employee Relations and Compliance

• Manage complex employee relations cases investigations and performance matters ensuring fair and consistent outcomes.
• Serve as the subject matter expert on US employment law and compliance including multi-state regulations.
• Lead the relationship with PEIs Professional Employer Organization (PEO) overseeing and negotiating contracts benefits and payroll coordination.
• Lead on contribution strategy modelling for healthcare benefits.
• Maintain up-to-date HR policies and employee handbook ensuring alignment with federal and state requirements.
• Oversee compliance training visa/immigration administration and recordkeeping.

HR Operations and Employee Experience

• Partner with the Office Manager to design high-impact engagement wellbeing and culture initiatives.
• Analyse output from stay and exit interviews identifying themes and providing actionable insights.
• Maintain accurate and compliant employee records within the HRIS system.
• Lead annual benefit renewal and open enrolment processes ensuring smooth execution and employee understanding.

Performance Development and Engagement

• Partner with managers on performance management feedback and development planning.
• Collaborate with the HR Director on global initiatives including succession planning leadership development and retention strategies.

Financial and Operational Oversight

• Contribute to the annual US operating budget and manage HR-related costs throughout the year.
• Partner with Finance to ensure payroll accuracy benefits billing and compliance with audits and workers compensation requirements.
• Oversee office management operations in partnership with the Office Manager including space planning and facilities projects.

Requirements

• Significant experience in a HR generalist position
• Demonstrable experience working with a mid-tier HRIS
• Experience having worked with a mid-tier US based PEO
• Strong employee relations and conflict resolution experience
• Exceptionally organised with impeccable time management skills
• Discretion and confidentiality