Senior Harm Reduction Case Manager, C3 Skid Row

Role: Senior Harm Reduction Case Manager C3 Skid RowReports to: DirectorProgram: 1502-Downtown C3Department: OutreachLocation: C3 Skid Row - 627 S. San Julian Street Los Angeles CA 90014Setting: 100% OnsiteSchedule: Monday - Friday 7:30am - 4:00pmStatus:Full-time/Non-Exempt/Non-ManagementBenefits:Medical Vision Dental Life Insurance 403(b) Retirement plan Employee Assistance Program (EAP) : 1Summary:With the support of and in partnership with the C3 team the Senior Case Manager performs a variety of tasks to assist the most vulnerable and chronically homeless individuals in improving their safety and quality of life. The C3 program serves individuals living on the streets of Skid Row in Downtown Los C3 street outreach program is part of a LA County approved strategy to combat homelessness. The goal of C3 is to create a countywide network of multidisciplinary integrated street-based teams to identify engage and connect or re-connect homeless individuals to interim and/or permanent housing supportive services and life-saving care. The Senior Case Manager provides harm reduction support and intensive case management for program members and assists the C3 program staff in trainings and professional growth. The Senior Case Manager will assist the C3 program in being a leader in health-based harm reduction and trauma informed clinical care for Duties and Responsibilities:Train and support team members in utilizing harm reduction and motivational interviewing strategies to support the health and autonomy of an active role in agency level trainings/committees on harm reduction health and mental health as well as documentation and time management and promote an environment that is strength based to assist clients in meeting their individual outreach to identified homeless persons working with the team to engage in services and accept treatment from the program staff assist with the enrollment process as support to team members on assisting clients in navigating health care systems transitioning from streets to home and accessing needed resources in the community with special attention to increasing harm reduction referrals to allied critical healthy living services for clients on caseload. Refer target clientele to appropriate services (e.g. health mental health interim housing etc.) and collaborate on and account for time spent on client contacts and activities in client record in accordance with agency and funder a current thorough knowledge of ongoing developments and new techniques in the fields of substance abuse mental health and behavioral health community resources and utilize these to provide comprehensive wrap-around services to :High School Diploma or GED or EquivalentMinimum two (2) years experience as a case manager and/or a clinical work in a harm reduction-based for working in a high tolerance Harm Reduction model with clients who have multiple literacy including proficiency in Microsoft Word Outlook and ExcelDetail oriented with excellent time management and organizational written verbal and computer to learn quickly and work effectively with a wide range of constituencies and with minimal Qualifications:Bachelors Degree in related fieldWorking knowledge of criminal justice systemBilingual in English/SpanishMinimum 30 WPM typing speedWork Environment:Skid Row based program. Daily walking independently throughout Skid Row of field (street-based) and office required to sit stand bend stoop twist; occasionally lift or carry up to 35 and drive to different local sites with or without clients (ex: hospitals shelters clinics housing)Regularly walking distances over uneven surfaces and in encampment necessitate working in busy loud and chaotic environmentsWill be exposed to elements like cold heat rain dust noise and odor as well as clients with severe medical and hygiene needs.