Senior Group Sales Manager

About Us

The Jay Autograph Collection San Franciscos newest luxury life-style hotel is where new-age San Franciscans gather find inspiration and celebrate our city. With a quiet but blossoming and vibrant location in the heart of the Embarcadero and adjacent to Jackson Square The Jay completely renovated is an ode to classic San Francisco; peppered with bits of nostalgia but led mostly by its modern structure and sophisticated style. The design and offerings of the hotel are inspired by the makers and innovators who made San Francisco great. It is a true celebration of those who shaped San Francisco. The word Jay in Latin means to celebrate hence the name The Jay. Our goal is to delight our guests with the element of discovery and authentic connection to the city its neighborhoods and residents. We are seeking associates who enjoy exceeding guest expectations and strive to deliver a professional and approachable level of service as a friend-in-the-know when it comes to engaging our luxury life-style guests. We offer competitive benefits for all associates including a comprehensive medical plan free employee meal per shift discounted public transportation all associate outings and more. An opportunity to help continue to grow a completely renovated and redesigned luxury destination creating the newest jewel of San Franciscos Embarcadero/Jackson Square/FiDi neighborhood. Oh and we have fun work hard and laugh a lot. This is an exciting time in the hotels history you should be part of it!

Dont meet every single requirement of this job At HEI we are dedicated to building a diverse and inclusive workplace so if youre excited about this role but your experience doesnt align perfectly with every qualification in the job description we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

Overview

The Senior Group Sales Manager is a strategic revenue driver responsible for generating and managing group business for The Jay Hotel a modern design-forward property in the heart of San Franciscos Financial District. This role focuses on securing high-value group segments including corporate tech creative industries association and upscale social groups while positioning the hotels boutique luxury experience curated design and personalized service as key differentiators.

The ideal candidate brings a strong background in luxury or lifestyle hotel sales with a refined approach to client engagement and a deep understanding of high-end guest expectations. This leader will cultivate long-term client relationships execute sophisticated sales strategies and collaborate cross-functionally to deliver seamless elevated group experiences aligned with the hotels brand identity.

Essential Duties and Responsibilities

-Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting outside sales calls site inspections and written communication.

-Advanced level of producing room banquet and room rental revenue through directly soliciting business via aggressive prospecting making presentations developing contracts negotiating and closing sales.

-Maximize revenue by selling all facets of the hotel both orally and in written form to previous current and potential clients.

-Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments participation in servicing accounts.

-Develop and conduct persuasive verbal sales presentations to prospective clients.

-Prepare information for meet with and entertain clients as deemed appropriate by potential business from that account.

-Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.

-Prepare correspondence to customers internal booking reports and file maintenance.

-Participate in daily business review meetings pre-convention meetings training and other sales-related meetings as required.

-Attend trade shows community events and industry meetings.

-Advanced knowledge of market trends competition and key customers of the hotel.

-Comply with attendance rules and be available to work on a regular basis.

-Perform any other job-related duties as assigned.

Qualifications and Skills:

-3 years of past sales experience preferred.

-Must have experience at a similar size and quality hotel.

-Ability to adapt communication style to suit different audiences.

-Must possess computer skills including but not limited to use of Microsoft Word Excel and Delphi.

-Advanced knowledge of sales skills revenue management training and motivation of peers.

-Advanced knowledge of hotel and competitive market.

-Ability to execute appropriate action plans.

-Desire to participate as part of a team.

-Must be willing to pitch-in and help co-workers with their job duties and be a team player.

-Knowledge of hotel operations including marketing plans security and safety programs personnel and labor relations preparation of business plans repairs maintenance budget forecasting quality assurance programs hospitality law and long-range planning.

-Leadership skills to motivate and develop staff and to ensure accomplishment of goals.

-Able to set priorities plan organize and delegate.

-Written communication skills to be concise well organized complete and clear.

-Ability to work effectively under time constraints and deadlines.

-Ability to adapt communication style to suit different audiences such as effectively communicating with supervisors coworkers public etc.

Compensation

Salary Range: $95000.00 $110000.00 Annually

Tipped/Service Charge Eligible No

Discretionary Performance Bonus Eligible Yes

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical mental and financial wellness creating value in your most important investment you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness HEI provides a wide array of coverage including Supplemental Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds and discounts through our YouDecide and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

The salary range for this position is $95000 to $110000 annually.