Senior Functional Leader, ITO-OTR Handover

The Senior Functional Leader ITO to OTR Handover is responsible for partnering across Commercial Engineering MYA Project & Engineered Solutions and Service Operations teams to define the associated business strategy and digitization roadmap for Global Services outage planning including: driving process harmonization across business teams and profit pools with standard KPIs; leading organizational change management in support of business model transformation; developing end state processes and partnering with IT teams to deliver digital transformation roadmaps.

Essential Responsibilities

• Drive business process standardization & digitization; partner across Contract & Project Go-To-Market and fulfillment teams to deliver business-centric outcomes that meet priorities of all stakeholders.
• Develop business process and system integration strategy for Inquiry to Order (ITO) to Order to Remittance (OTR) automated handovers across all profit pools (CSA/MMP Core/Upgrade and TX Core) eliminating manual disconnected process & data across comm ops CPMs PMs Tendering Managers OTR finance and IT; connect Salesforce CRM Finsum PLM IBAT Salesforce Service Cloud and ERPs (as applicable) to autocreate contract & MYA projects in ERP. Drive critical path decisions make recommendations and influence leaders to maximize business impact by simplifying and standardizing processes across all profit pools.
• Support the migration of outage planning and project management capabilities in Salesforce LeanKor. Build and execute the migration strategies from legacy applications including scope definition business readiness requirements prioritization cutover planning data cleansing & migration and change adoption; ensure the new processes & tools support end-to-end project planning and execution needs while adopting industry best practices and improve usability standardization transparency and reporting.
• Engage with business partners (e.g. Global Process Excellence Global OTR Excellence Region ITR teams Projects & Engineered Solutions Commercial & Engineering teams) as well as IT teams to translate business outcomes into functional requirements and support testing training and business process change management.
• Ensure a seamless flow of data process controls and accountability across commercial project management finance controllership engineering and operations teams; define and govern future-state process design including handoffs milestones approvals master data requirements data validation rules error-proofing handover completeness criteria and transactional integrity; establish process governance KPI frameworks and issue management routines to drive operational performance and continuous improvement.
• Translate business strategy into standardized scalable process models with clear ownership inputs/outputs and KPI enablement across ITO and OTR. Set and track measurable targets including NVA hour reduction cycle time improvement first-time-right execution and automated KPI visualization

Qualifications

• Bachelors degree from an accredited university or college
• 10 additional years of experience in cross functional roles supporting Commercial Supply Chain Field Services Operations organizations

Desired Qualifications

• Functional expertise with GEV Applications including Salesforce CRM Visionsuite RealTrack Oracle CPQ Salesforce Service Cloud platforms as well as ERP-integrated environments (Oracle SAP or similar)
• Proven experience leading service operations or field service transformations across regions.
• Ability to interface and influence all levels of customer organization as well as other functions
• Strong oral/written communication skills as well as interpersonal & leadership skills
• Demonstrated ability to translate business strategy into scalable digital solutions in partnership with IT

#LI-Remote - This is a remote position

Application Deadline:

For candidates applying to a U.S. based position the pay range for this position is between $119600.00 and $199400.00. The Company pays a geographic differential of 110% 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors including the candidates experience education and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on May 29 2026.

Available benefits include medical dental vision and prescription drug coverage; access to Health Coach from GE Vernova a 24/7 nurse-based resource; and access to the Employee Assistance Program providing 24/7 confidential assessment counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance adoption assistance paid parental leave disability benefits life insurance 12 paid holidays and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually GE Vernova) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate amend suspend replace or modify its benefit plans and programs at any time and for any reason in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.