Senior Financial Aid Advisor Team Lead

Current staff faculty/adjunct atHerzing University:log into UKGâandnavigate to Menu > Myselfâ>ââMy Company >â View Opportunities to apply using the internal application process.

This role supports Herzing Universitys Midwest Region and will be located onsite at one of the Midwest Campuses - Akron OH; Brookfield WI; Kenosha WI; Madison WI; Minneapolis MN.

The Senior Financial Aid Advisor Team Lead supports Herzing Universitys mission through administration of financial aid funding for the Universitys students.

This role requires strong customer service and attention to individual may work directly with students providing counseling and assistance on all aspects of the financial aid process or the individual may work to package process and award financial aid funds. Additionally this individual assists their supervisor with management responsibilities for their team or region.

A 40-hour schedule will be determined based on business needs Monday through Friday with a start as early as 8am with one late night scheduled until 7pm.

REQUIREMENTS:

• Bachelors degree preferred.
• Minimum of one-year Senior level Financial Aid or related work experience required.
• 3-5 years of Title IV administration experience preferred.

Compensation is determined based on the qualifications experience and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package including a tuition waiver and reimbursement program health insurance paid time off and a retirement savings plan. The hourly pay range for this position is $26.35 to $35.65.

RESPONSIBILITIES:

• Meet with new students to understand funding needs provide guidance on completion of the FAFSA and required documents and review eligibility for funding options including Federal Title IV funds scholarships state funding and military funds.
• Utilize financial aid software to review student documents and eligibility criteria to finalize financial aid awards.
• Provide gap funding options to students and support students in determining the best option to meet their financial needs and support their educational goals.
• Counsel students on financial literacy and wellness topics for the purpose of educating and encouraging responsible borrowing practices.
• Manage a student caseload striving to build relationships and support students in resolving all matters related to their financial aid funding.
• Perform regular outreach to students requiring action including needed documents loan acceptance and past due balances.
• Revise financial aid award packages due to updates such as changes in course schedules approved breaks eligibility changes and other factors.
• Troubleshoot disbursement rejects and resolve factors preventing timely disbursement of funding.
• Provide an average of 5 hours per week assisting with management responsibilities for the team or region. Examples may include but are not limited to management of Federal Work Study staff managing team processes responding to staff questions leading projects and assisting with onboarding new team members.
• Dedication to continuous improvement especially in the areas of student satisfaction and accuracy.
• Demonstrate all aspects of the PRICE of Success.

Herzing University is committed to providing adiverseenvironment and is dedicated to fostering a culture and atmosphere of mutual respect.ââIt provides an inclusive and collegial community where individuals are valuedheardand empowered to contribute to the effectiveness of the institution.

Applicants mustbe authorized towork for any employer in the U.S. We do not sponsor or take over sponsorship of an employment Visaat this time.

PHYSICAL REQUIREMENTS

• Must be able to remain in a stationary position most of the time.
• Must be able to occasionally move around the work location.
• Constantly operates office and/or teach equipment which may include computers copiers fax machines audio/visuals.
• Frequently uses voice and hearing to communicate with students staff or colleagues face-to-face or over the telephone.
• Visually or otherwise identify observe and assess.
• Occasionally move carry or lift 10 pounds.

Click Hereor usethe following linktolearn more about careers at Herzing University: is the universitys practice to recruit and hire without discrimination because of skin color gender religion LGBTQi2 status disability status agenational origin veteran status or any other status protected by law. University prohibits sex-based discrimination in any education program or activity that itoperates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination islocatedat Experience:

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